Jessica Spingola serves as the Director of Operations at Mercy, leveraging a strong background in healthcare administration. Educated at Saint Louis University with a Master of Health Administration, she has progressed through roles at NorthShore University HealthSystem and Loyola University Health System, demonstrating a consistent career in operational management.
Her professional interests are geared towards leading healthcare organizations and publications, such as Kaiser Permanente and the Harvard Business Review. Her academic coursework focused on analytical and financial methods in health management, suggesting a data-informed approach to her work and interests.
She is a certified Six Sigma Green Belt for healthcare, highlighting a specialized skill in process improvement.