Jessie Carroll
Login to view DISC.Jessie Carroll is the Director of Support Content at Squarespace, where she builds high-performing content teams focused on scaling knowledge and elevating the customer experience. People who have worked with her often describe her as reliable, dedicated, smart, and a talented writer. She holds a BS from Ithaca College and is a Certified Professional Resume Writer.
Jessies work centers on the intersection of technology and user support, with a keen interest in the evolving role of AI in customer self-service. Her career demonstrates a consistent focus on developing writers and managers, creating systems that support growth and adapt to change in the tech landscape.
Unique fact: She received the Erin Masling Faculty Award in college, given to one graduating senior for demonstrating a commitment to learning and overcoming significant challenges.
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