Jignesh Shah

Observer
DISC Type : ci

Head of Commercial Operations at Metropolis Healthcare

Mumbai, Maharashtra, India

Overview

Jignesh is a corporate supply chain professional with a Mechanical Engineering degree from Gujarat University and an MBA. He has diverse leadership experience across the manufacturing, pharmaceutical, and telecom industries, specializing in sourcing, process transformation, and ERP systems like SAP and Oracle.

His career is marked by his versatility in heading commercial and supply chain operations for major companies like Metropolis Healthcare and Bharti Airtel, focusing on business strategy and digital transformation.

Personality Overview

Assertive

Value Driven

Curious

They can sound friendly and charming but can quickly change gears to become inquisitive and probing.  They are generally strong communicators and are not easy to convince. They often ask many questions and rely heavily on information and documentation.

Topics They Care About

Healthcare Procurement
Manages contract governance and strategic sourcing with key partners like Roche, Abbott, and Siemens for medical instruments and reagents at Metropolis Healthcare.
Supply Chain Digitization
Leads the transformation of ERP systems and builds new digital capabilities to drive cost efficiency and achieve lean inventory management.
Telecom Operations
Previously headed supply chain and tower operations for Bharti Airtel, serving on the Circle Executive Committee to form operational strategy.

Media Appearances

EVENTFAQS Media | In conversation with Jignesh Shah, Head of Commercial Operations at Metropolis Healthcare. Featured in YouTube

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Work History

5-2021
Head of Commercial Operations at Metropolis Healthcare
10-2019 - 5-2021
Business Head & COO at Cosmo Infrasolutions
2-2016 - 9-2019
Head SCM, Circle sourcing, pan India at Bharti Airtel
10-2012 - 2-2016
Head SCM and Tower operations, Rajasthan Circle at Bharti Airtel
1-2011 - 10-2012
Head - SCM, Gujarat Circle at Bharti Airtel

Education

2009 - 2010
Master of Business Administration (M.B.A.) from Annamalai University
1997 - 2000
Bachelor of Engineering (B.E.)- Mechinical from Gujarat University

More Information

Social Presence :

Prographics :

Exp : 30 Location : Mumbai, Maharashtra, India Job Level : Mid-senior Designation : Head of Commercial Operations at Metropolis Healthcare
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Insights For Selling To Jignesh

During A Call Or A Meeting

DO's

  • Ask them questions to understand their needs better while staying affable
  • Use phrases like ‘clear proof that’, ‘data shows’ etc.
  • Persuade objectively how your product will help them achieve their goals

DONT's

  • Don’t be too objective but make sure to pad your storytelling with data points
  • Avoid making offhand commitments
  • Don’t rely excessively on your relationship with them to win the deal

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Jignesh is

  • Clear proof of product value matters to them, followed by others' testimonials and rapport.
  • Will you ever get a clear answer from Jignesh

  • They are practical yet friendly, don’t expect a clear no very often.

Insights For Deal Planning

    How fast (or slow) will Jignesh move?

  • They like to analyze well and can take their time to reach any decisions.
  • Can Jignesh take some risk or not?

  • They systematically evaluate all decisions and are unlikely to take many risks.

You And Jignesh

Personality Compatibility


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