Jill Brown in

Jill Brown

Captain · DISC type DS
Sr DII Customer Success Manager at NetApp
📍 Ann Arbor, Michigan, United States

Jill is a versatile Senior Customer Success Manager with over seven years of experience at NetApp, specializing in cloud products and technical support. A graduate of Michigan State University, she is described by colleagues as diligent, collaborative, and reliable. She was recently impacted by a restructure and is seeking new opportunities.

Outside of work, Jill values her professional and personal connections, having attended a NetApp conference with her father who is also a colleague. Her interests include major technology and entertainment brands like Microsoft and The Walt Disney Company.

Interesting fact: She and her father, Michael K Brown, both worked as colleagues at NetApp.

Read the full overview →
Experience
10 Years
Current Role
Sr DII Customer Success Manager
Job Level
Middle
Location
Ann Arbor, Michigan, United States
Personality Overview

How Jill shows up

Dynamic But Sincere
Long-Term Thinker
Consummate Professional

They are very professional in their approach and can weigh multiple perspectives together. Reading between the lines and seeing beyond your words comes naturally to them. They might take some time to make their mind up but once they do, they don't change it easily.

Priorities

Topics Jill cares about

Customer Success
Her entire career at NetApp has focused on maximizing customer value, backed by Certified Customer Success Manager (CCSM) Level 1 & 2 certifications.
Cloud Technologies
Possesses comprehensive knowledge of cloud-based products, including OnCommand Insight, Cloud Insights, Cloud Volumes ONTAP, and SaaS Backup.
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Career

Work history

11-2024
Sr DII Customer Success Manager
NetApp
6-2018 - 11-2024
Sr Cloud Customer Success Manager
NetApp
2-2018 - 6-2018
Group Administration
Delta Dental of Michigan
11-2017 - 2-2018
Customer Service Representative
TownePlace Suites by Marriott
7-2016 - 11-2017
Group Sales Specialist
Classic Travel, Inc.
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
Bachelor's degree
Michigan State University
Social presence
in
Behavioral profile

DISC profile (public)

D

Dominance (D)

Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.

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