Jill Smith in

Jill Smith

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Renewal Partner at Blue Yonder (fka JDA Software)
📍 Scottsdale, Arizona, United States

Jill is a Renewal Partner at Blue Yonder with over 20 years of experience building customer relationships and managing contracts, specializing in SaaS and Cloud renewals. Colleagues describe her as knowledgeable, dedicated, and helpful. She holds a BA from Miami University and a certification in Key Account Management.

Jill has a strong background in people-centric roles, from guest relations at Club Med to leading customer support teams. She is passionate about fostering a positive company culture through mentorship and collaboration, and is certified in confronting bias and promoting inclusivity.

Jill was honored as an inaugural member of the Blue Yonder "Star Seekers Society" for embodying company values.

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Experience
23 Years
Current Role
Renewal Partner
Location
Scottsdale, Arizona, United States
Personality Overview

How Jill shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Jill cares about

SaaS & Cloud Renewals
Her role at Blue Yonder specializes in managing SaaS, Cloud, and subscription renewals for strategic accounts, including conversions from on-premise contracts.
Key Account Management
She is certified in Key Account Management and has extensive experience building trusted advisor relationships with stakeholders up to the C-level.
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Career

Work history

1-2018
Renewal Partner
Blue Yonder (fka JDA Software)
1-2010 - 1-2018
Sr. Renewal Specialist
Blue Yonder (fka JDA Software)
3-2005 - 1-2010
Support Team Lead/Manager
Blue Yonder (fka JDA Software)
11-1995 - 11-1996
Customer Support ("G.O.")
Club Med
6-1993 - 6-1995
Consultant/Programmer
Andersen Consulting (aka Accenture)
In the press

Media appearances

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Education
1989 - 1993
BA
Miami University
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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