Jill Soderquist

Go-getter
DISC Type : d

Vice President, Transformation Management Office at CenterWell Senior Primary Care

Louisville, Kentucky, United States

Overview

Jill Soderquist is a results-oriented healthcare leader with over 18 years of experience, currently serving as Vice President of Transformation at CenterWell Primary Care. She is an expert in leading large-scale, agile initiatives with a focus on customer experience. Colleagues describe her as strategic, innovative, and a "healthcare guru".

Jill is passionate about improving patients lives and finds energy in discussing the future of healthcare. She actively engages with industry leaders and students at events like the Wharton Healthcare Business Conference to explore innovations that can enhance the patient and member experience.

She was selected as Humanas first-ever Customer Journey leader, where she pioneered a new customer-centric operating model for the company.

Personality Overview

Fast-Paced

Vision Oriented

Direct & Candid

They care equally about the product and its potential impact.  They respond well to confident salespeople. They focus on objectivity in a pitch and pay little attention to bells and whistles.

Topics They Care About

Healthcare Transformation
Her entire career, particularly her current role as VP of Transformation, is focused on driving change and delivering on new business objectives in healthcare.
Customer-Centricity
A consistent theme in her career, having served as Humana's first Customer Journey leader and being recognized for her consumer-focused approach.
Agile Leadership
She has proven expertise in leading cross-functional, agile teams to deliver complex, large-scale technology and business process initiatives.

Media Appearances

Jill has no verified media appearances

Work History

11-2023
Vice President, Transformation Management Office at CenterWell Senior Primary Care
7-2020 - 11-2025
Vice President, Consumer Experience Transformation at Humana
7-2016 - 7-2020
Director, Digital Products & Sales Technology at Humana
2-2013 - 7-2016
Strategic Consultant, Medicare Strategy & Execution at Humana
6-2010 - 2-2013
P&L Management at Humana

Education

2012 - 2014
Master of Business Administration (MBA) from Indiana University Bloomington
2003 - 2007
Bachelor of Science (B.S.) from Miami University

More Information

Social Presence :

Prographics :

Exp : 18 Location : Louisville, Kentucky, United States Job Level : Senior Designation : Vice President, Transformation Management Office at CenterWell Senior Primary Care
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Insights For Selling To Jill

During A Call Or A Meeting

DO's

  • Stress on the business value that your product offers
  • Tell them that you are there to help them create visible impact within their organization
  • Highlight the competitive differentiation of your product

DONT's

  • Refrain from asking too many questions
  • Do not give up if they are not convinced, try again with a different approach
  • Don’t expect them to change their mind quickly if they say no once

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Jill is

  • Conviction in the product matters to them, followed by proof points and strong testimonials.
  • Will you ever get a clear answer from Jill

  • They may not be very forthcoming, but they will say no if needed.

Insights For Deal Planning

    How fast (or slow) will Jill move?

  • They are neither the fastest decision makers nor the slowest.
  • Can Jill take some risk or not?

  • They can take risks but after weighing up the pros and cons.

You And Jill

Personality Compatibility


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