Jim Serratt

Visionary
DISC Type : Ds

Chief Executive Officer at Parkside Psychiatric Hospital & Clinic

Tulsa, Oklahoma, United States

Overview

Jim Serratt is the Chief Executive Officer of Parkside Psychiatric Hospital & Clinic, with over 35 years of experience in behavioral health. He focuses on business growth, quality and safety, and governmental relations. People who have worked with him describe him as passionate, authentic, and an exceptional leader.

Outside of his executive role, Jim is actively involved in the community. He and his wife, Teresa, are philanthropic supporters of Parksides mission, contributing to patient assistance programs that provide care and resources to families in need within their community.

He currently serves as Director at Large on the Board of Directors for the National Association for Childrens Behavioral Health.

Personality Overview

Direct & Assertive

Early Adopter

Fast But Thoughtful

They exhibit a rare combination of being result-oriented but patient at the same time.  They might take some time to make their mind up but once they do, they don't change it easily. They are very professional in their approach and can weigh multiple perspectives together.

Topics They Care About

Children's Mental Health
He serves on the board of the National Association for Children's Behavioral Health and is focused on revamping and improving services for children in Tulsa.
Workforce Development
He actively discusses and implements strategies for upskilling paraprofessionals and addressing employee turnover through leadership development and engagement initiatives.
Healthcare Policy
He is a public voice on the operational and patient-care impacts of healthcare legislation, particularly concerning Medicaid funding and social support systems.

Media Appearances

Jim Serratt, CEO of Parkside Psychiatric Hospital & Clinic. Featured in Apple Podcasts

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Parkside Psychiatric Hospital & Clinic CEO focuses on kids. Featured in Tulsa World

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Work History

6-2022
Chief Executive Officer at Parkside Psychiatric Hospital & Clinic
12-2019 - 6-2022
Vice President of Behavioral Health Operations - South and West Division at Steward Health Care
11-2018 - 12-2021
Executive Director - Center for Behavioral Health at St. Joseph Medical Center
2-2018 - 11-2018
Vice President of Network Development - Western Region at Springstone, Inc.
8-2016 - 2-2018
Chief Executive Officer - Westpark Springs /Woodland Springs Behavioral Hospital at Springstone, Inc.

Education

2002 - 2005
MA from University of Texas at Tyler
1986 - 1988
Business from Texas Tech University

More Information

Social Presence :

Prographics :

Exp : 40 Location : Tulsa, Oklahoma, United States Job Level : Leadership Designation : Chief Executive Officer at Parkside Psychiatric Hospital & Clinic
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Insights For Selling To Jim

During A Call Or A Meeting

DO's

  • Use phrases like 'your team deserves', 'best in class' etc.
  • Let them know of potential risks but suggest mitigation methods alongside
  • Stick to your standard pitch and qualifying script, don't try to wing it

DONT's

  • Don't take their patience for granted, avoid long-winding sermons
  • Don't shy away from asking hard questions, but be extra polite
  • Don't focus too much on mutual contacts or bother about other stakeholders, focus on them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Jim is

  • Strong proof of impact and their conviction will matter the most, but they wouldn't want to act unilaterally either
  • Will you ever get a clear answer from Jim

  • They will say no if they are not convinced but you will have to prompt them.

Insights For Deal Planning

    How fast (or slow) will Jim move?

  • They will want to understand things well but can move fast once they have a clear picture.
  • Can Jim take some risk or not?

  • They have good risk tolerance but are likely to think it through once or twice.

You And Jim

Personality Compatibility


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