Jo Levy

Commander
DISC Type : D

Senior Product Manager (Content Design focus) at CHAYN

Glasgow, Scotland, United Kingdom

Overview

With over 25 years of experience, Jo Levy is a Senior Product Manager specializing in trauma-informed content design for mission-led organizations like Chayn. A graduate of The Glasgow School of Art, she crafts digital experiences that are clearer and more compassionate. People often describe her as highly skilled, personable, reliable, and supportive.

Jo is passionate about making digital spaces truly inclusive and accessible. She draws from personal experience, including her own feelings of exclusion and ADHD rejection sensitivity, to advocate for content that considers everyones emotional state. Her work is driven by a desire to create emotionally safe online environments for all users.

Unique fact: Jo champions the idea that content designed for people at their worst moments ultimately works better for everyone.

Personality Overview

Decisive

Strong-Willed

Impact-Driven

They like to move fast and expect the same from others.  They prefer to be the ones controlling the conversation or defining the terms. More than the product, they care about the impact of the product.

Topics They Care About

Trauma-Informed Design
Her core specialization. She frequently speaks about designing digital experiences that are safe and effective for users who may be distressed or overwhelmed.
Accessible UX
She emphasizes the significant overlap between trauma-informed design and accessibility, focusing on reducing cognitive load and creating clear, well-structured content for all users.
Mission-Led Organizations
Her career choices, including her roles at non-profit Chayn and wellbeing startup OYNB, show a strong commitment to working for organizations with a social purpose.

Media Appearances

Jo has no verified media appearances

Work History

7-2025
Senior Product Manager (Content Design focus) at CHAYN
6-2025 - 7-2025
Senior Content Designer at CHAYN
2-2022 - 3-2025
Content Lead at OYNB
11-2020 - 3-2022
Content Creator, Product team at OYNB
2-2018 - 7-2020
Head Creative Copywriter at Front Page

Education

1994 - 1998
BA Hons from The Glasgow School of Art
1993 - 1994
HNC from Newcastle College

More Information

Social Presence :

Prographics :

Exp : 26 Location : Glasgow, Scotland, United Kingdom Job Level : Middle Designation : Senior Product Manager (Content Design focus) at CHAYN
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Insights For Selling To Jo

During A Call Or A Meeting

DO's

  • Speak about competitive differentiation that your product offers
  • Be respectful but crisp
  • Objectively showcase the impact that your product creates

DONT's

  • Avoid being too verbose
  • Do not back off when challenged, respond with a confident, objective answer instead
  • Do not hesitate from asking counter questions, just avoid challenging their authority

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Jo is

  • Conviction around the impact matters the most to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Jo

  • If they decide not to use your product, they will say no clearly.

Insights For Deal Planning

    How fast (or slow) will Jo move?

  • They can reach decisions fairly quickly if they are convinced.
  • Can Jo take some risk or not?

  • They don’t mind risks but can be quite binary about them.

You And Jo

Personality Compatibility


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