Joan Kerr

Inquirer
DISC Type : cd

Customer Service Representative at Zenarate

Commerce City, Colorado, United States

Overview

Joan has no verified overview

Personality Overview

Judgemental

Upfront

Demanding

They can be nudged to make faster decisions by offering what they value.  They care equally about the product and its potential impact. They focus on objectivity in a pitch and pay little attention to bells and whistles.

Topics They Care About

Joan has no verified topics they care about

Media Appearances

Joan has no verified media appearances

Work History

11-2022
Customer Service Representative at Zenarate
1-2022 - 11-2022
Senior Client Success Coordinator II at KUKUI
6-2021 - 1-2022
Senior Client Success Coordinator at KUKUI
6-2018 - 5-2021
Client Success Coordinator at KUKUI
11-2017 - 2-2018
Customer Advocate at Freedom Mortgage

Education

1997 - 1998
Associate of Arts and Sciences (AAS) from Flathead Valley Community College
Associate of Arts and Sciences - AAS from Flathead Valley Community College

More Information

Social Presence :

Prographics :

Exp : 12 Location : Commerce City, Colorado, United States Job Level : Junior Designation : Customer Service Representative at Zenarate
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Insights For Selling To Joan

During A Call Or A Meeting

DO's

  • Get to the point quickly instead of spending too much time on pleasantries
  • Tell them that you are there to help them create visible impact within their organization
  • Highlight the competitive differentiation of your product

DONT's

  • Do not give up if they are not convinced, try again with a different approach
  • Avoid long winding pitches, stay objective
  • Don’t expect them to change their mind quickly if they say no once

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Joan is

  • Confidence in the product plays an important role, followed by powerful testimonials.
  • Will you ever get a clear answer from Joan

  • They might hesitate a little, but they will say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Joan move?

  • Their decision making speed is somewhere in the middle.
  • Can Joan take some risk or not?

  • Once they have analyzed the pros and cons, they can take some risks.

You And Joan

Personality Compatibility


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