Joana Baptista

Critic
DISC Type : C

Senior Software Quality Assurance Engineer at ISS A/S

Porto, Porto, Portugal

Overview

Joana is a Senior Software Quality Assurance Engineer at ISS World, leveraging a career that began in development in 2010. She holds a Masters degree in Computer Engineering from the Instituto Superior de Engenharia do Porto and is ISTQB certified. Her passion for finding bugs led her to pivot her career to testing in 2016.

Beyond her technical role, Joana shows keen interest in her local tech community, actively participating in events like the Porto Tech Hub. She is also engaged in her companys culture, celebrating team milestones such as the inauguration of a new office space for the ISS Tech Team.

She uniquely transitioned her career from a developer to a quality assurance engineer because she discovered her true passion lies in finding bugs.

Personality Overview

Objective Thinker

Information Seeker

Negotiator

Unless the value is proven by data, they are unlikely to value fancy features.  They like to do things independently and don’t look for support from others. They choose to analyze logically and value facts to emotions.

Topics They Care About

Software Quality
Her entire career since 2016 has been dedicated to software quality assurance, a path she chose out of passion for the field.
Finding Bugs
Explicitly states that she loves discovering bugs in software, which was the primary motivation for her career change from development to testing.
Porto Tech Scene
Actively participates in local industry events, such as the Porto Tech Hub event, demonstrating an engagement with the local technology community.

Media Appearances

Joana has no verified media appearances

Work History

5-2023
Senior Software Quality Assurance Engineer at ISS A/S
5-2023
Senior Software Quality Assurance Engineer at ISS Tech Team
4-2022 - 5-2023
Software Quality Assurance Engineer at FARFETCH
11-2018 - 4-2022
Software Quality Assurance Engineer at Natixis in Portugal
3-2017 - 11-2018
Software Quality Assurance Engineer at NOESIS Portugal

Education

Mestrado em Engenharia Informática from Instituto Superior de Engenharia do Porto
2004 - 2010
Licenciatura em Engenharia Informática from Instituto Superior de Engenharia do Porto

More Information

Social Presence :

Prographics :

Exp : 8 Location : Porto, Porto, Portugal Job Level : Middle Designation : Senior Software Quality Assurance Engineer at ISS A/S
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Insights For Selling To Joana

During A Call Or A Meeting

DO's

  • Don’t forget to mention how you compare to competition on both features and pricing
  • Tell them what ROI they can expect
  • Keep some extra margin while sharing pricing, they are likely to negotiate later

DONT's

  • Avoid pushing them too much to involve other stakeholders unless it is critical
  • Don’t rush them till they have clearly gotten all the necessary information
  • Don’t try too hard to build a relationship with them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Joana is

  • Proven ROI, pricing and objective proof points are the factors that sway their decision.
  • Will you ever get a clear answer from Joana

  • They are comfortable saying no if they are convinced that it is the correct decision.

Insights For Deal Planning

    How fast (or slow) will Joana move?

  • Their decision-making is neither very fast nor very slow, they are somewhere in between.
  • Can Joana take some risk or not?

  • They can take risks if their analysis shows that it would be worth it.

You And Joana

Personality Compatibility


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