Joanna Griffiths

Go-getter
DISC Type : d

Head of Data and Reporting / Head of Customer Experience at SELF EMPLOYEED

United Kingdom

Overview

Joanna has no verified overview

Personality Overview

Direct & Candid

Fast-Paced

Vision Oriented

They care equally about the product and its potential impact.  They focus on objectivity in a pitch and pay little attention to bells and whistles. They respond well to confident salespeople.

Topics They Care About

Joanna has no verified topics they care about

Media Appearances

Joanna has no verified media appearances

Work History

8-2025
Head of Data and Reporting / Head of Customer Experience at SELF EMPLOYEED
5-2024 - 9-2025
Head of Data and Reporting at Cadent Gas Limited
6-2022 - 4-2024
Head of Customer Experience at Cadent Gas Limited
5-2021 - 6-2022
Data Innovation and Intelligence Manager at Cadent Gas Limited
12-2018 - 5-2021
Change and Engagement Lead (Secondment) at Cadent Gas Limited

Education

Management Qualification from Institute of Customer Service (ICS)
Masters Degree in Management with Oil from University of Liverpool

More Information

Social Presence :

Prographics :

Exp : 34 Location : United Kingdom Job Level : Mid-senior Designation : Head of Data and Reporting / Head of Customer Experience at SELF EMPLOYEED
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Insights For Selling To Joanna

During A Call Or A Meeting

DO's

  • Tell them that you are there to help them create visible impact within their organization
  • Make sure that they have the necessary authority, they could present false stature sometimes
  • Ask them questions confidently while doing discovery, don’t be apologetic

DONT's

  • Avoid long winding pitches, stay objective
  • Refrain from asking too many questions
  • Do not give up if they are not convinced, try again with a different approach

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Joanna is

  • Confidence in the product plays an important role, followed by powerful testimonials.
  • Will you ever get a clear answer from Joanna

  • They might hesitate a little, but they will say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Joanna move?

  • Their decision making speed is somewhere in the middle.
  • Can Joanna take some risk or not?

  • Once they have analyzed the pros and cons, they can take some risks.

You And Joanna

Personality Compatibility


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