Joanna Griffiths in

Joanna Griffiths

Go-getter · DISC type d
Head of Data and Reporting / Head of Customer Experience at SELF EMPLOYEED
📍 United Kingdom

Professional overview including current role context, leadership scope, domain focus, and career trajectory to help you understand background relevance before outreach.

Key behavioral and communication insights including interaction style, decision-making tendencies, and motivation drivers to tailor messaging and personalize conversations.

Business priorities, areas of interest, and practical outreach recommendations that can improve conversion quality for this professional.

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Experience
34 Years
Current Role
Head of Data and Reporting / Head of Customer Experience
Job Level
Mid-senior
Location
United Kingdom
Personality Overview

How Joanna shows up

Direct & Candid
Fast-Paced
Vision Oriented

They care equally about the product and its potential impact. They focus on objectivity in a pitch and pay little attention to bells and whistles. They respond well to confident salespeople.

Priorities

Topics Joanna cares about

Strategic Priorities
Topic insights and context to help personalize outreach and discovery conversations.
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Career

Work history

8-2025
Head of Data and Reporting / Head of Customer Experience
SELF EMPLOYEED
5-2024 - 9-2025
Head of Data and Reporting
Cadent Gas Limited
6-2022 - 4-2024
Head of Customer Experience
Cadent Gas Limited
5-2021 - 6-2022
Data Innovation and Intelligence Manager
Cadent Gas Limited
12-2018 - 5-2021
Change and Engagement Lead (Secondment)
Cadent Gas Limited
In the press

Media appearances

Media appearances and press coverage highlighting public visibility and thought leadership.
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Education
Management Qualification
Institute of Customer Service (ICS)
Masters Degree in Management with Oil
University of Liverpool
Social presence
in
Behavioral profile

DISC profile (public)

d

Dominance (D)

Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.

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