Joanna Reynolds
Login to view DISC.Joanna is a global CX leader with over 15 years of experience in D2C and luxury beauty, specializing in data-driven strategies to enhance customer satisfaction and retention. A graduate of Liverpool John Moores University, she is described by colleagues as an "insanely efficient, " strategic, and organized leader.
Outside of work, Joanna is a mother who has publicly shared her personal journey of resilience and strength. She is passionate about her family, including her young son Santi, and brings a deep sense of purpose and perspective to her life and work.
She has been with Beauty Pie for over eight years, playing a pivotal role in scaling its customer experience team from the early startup phase.
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DISC profile (public)
DISC behavioral profile
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