Joanne Zech in

Joanne Zech

Observer · DISC type ic
Office Sevices Specialist III at The University of Alabama at Birmingham
📍 Gardendale, Alabama, United States

Joanne is an experienced professional at The University of Alabama at Birminghams Pediatric Rheumatology division. With over 20 years in customer service, quality management, and training, she has a background in ISO standards and holds degrees in Anthropology and Psychology.

Her academic pursuits include a BA in Anthropology from UAB and a BA in Psychology from the University of Northern Iowa. She also earned a minor in German by studying abroad in Klagenfurt, Austria, and has taken courses in forensic anthropology and intelligence.

In 2025, her Quality Improvement in Rheumatology Clinic (QuIRC) group received a TEAM Award from the UAB Department of Pediatrics.

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Experience
24 Years
Current Role
Office Sevices Specialist III
Job Level
Junior
Location
Gardendale, Alabama, United States
Personality Overview

How Joanne shows up

Assertive
Value Driven
Example Seeker

They can sound friendly and charming but can quickly change gears to become inquisitive and probing. They are generally good communicators and can be hard to convince. They often ask many questions and rely heavily on information and documentation.

Priorities

Topics Joanne cares about

Clinical Quality Improvement
Her team won a 2025 award for their work, and she was acknowledged in a 2024 research paper on improving clinical care through technology.
Healthcare Administration
Serves as an Office Services Specialist at The University of Alabama at Birmingham, supporting doctors and nursing staff in a pediatric division.
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Career

Work history

4-2016
Office Sevices Specialist III
The University of Alabama at Birmingham
4-2009 - 4-2016
Precertification Specialist
University of Alabama Health Services Foundation
10-1999 - 6-2006
Co-Owner
PC Q&A (Personal Computers Questions and Answers)
1-1999 - 6-2006
Quality and Technology Administrator
Brownmed (formerly known as Brown Medical Industries)
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
7-2021 - 8-2021
Undergradute individual classes
American Military University
6-2022 - 9-2022
Undergraduate Individual classes
American Military University
Social presence
in
Behavioral profile

DISC profile (public)

i

Influence (I)

Influence (I) reflects the degree to which a person prefers to work by influencing or persuading others. Those scoring high tend to be people oriented, motivated by social recognition and building relationships.

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