Joao Kuntz in

Joao Kuntz

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Chief Business Development Officer | Business Development | Solution | Team Building | Negotiation at Teleperformance
📍 São Paulo, São Paulo, Brazil

Joao Kuntz is a seasoned executive with over two decades of experience in Customer Experience (CX) operations. As Chief Business Development Officer at Teleperformance, he leads teams providing services to Fortune Global companies across numerous sectors. People who have worked with him describe him as a great leader with excellent business vision.

His team recently won the Silver Trophy for "Best Contact Center in the World" at the 2024 Contact Center World Global Awards.

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Experience
28 Years
Current Role
Chief Business Development Officer | Business Development | Solution | Team Building | Negotiation
Job Level
Leadership
Location
São Paulo, São Paulo, Brazil
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Joao cares about

Global CX Excellence
His team at Teleperformance Brazil was recently recognized with a global award for being one of the world's best contact centers, reflecting his focus on high standards.
AI in Customer Service
He has shared posts about Teleperformance's foundational AI backbone (TP. ai) and has been featured in discussions about AI and data applications in the CX space.
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Career

Work history

6-2023
Chief Business Development Officer | Business Development | Solution | Team Building | Negotiation
Teleperformance
10-2019 - 6-2023
Chief Operating Officer | CRM & Engajement | Digital Transformation | Third Party Vendor Management
Teleperformance
6-2017 - 10-2019
Diretor Comercial | Business Development | Solution Selling | Team Management |
Atento
3-2015 - 8-2017
Country Manager - Denmark | Decision-making | Creativity & Innovation | Growth Mindset | Ethics
Sitel
2013 - 2015
Director of Customer Services Operations | Creativity and innovation | Ethics | Strategic thinking
Sitel
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
2013 - 2014
MBA
Ibmec
1998 - 2002
Bachelor of Business Administration
Universidade Presbiteriana Mackenzie
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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