Jody is a Client Support Analyst at CereCore with over 10 years of experience in IT support and service delivery. He has a background in team leadership and incident management from his time as an IT Help Desk Manager. He holds a Support Center Manager (SCM) certification and a Bachelor of Science from the University of Tennessee at Martin.
A colleague has described Jody as a "compassionate leader, a strategic thinker, and a technically proficient manager."
Read the full overview →They are really good at seeing what the long-term impacts of their decisions could be. They are not always early adopters but can be pursuaded by leveraging strong relationships. They are friendly, approachable and love to make new connections.
Influence (I) reflects the degree to which a person prefers to work by influencing or persuading others. Those scoring high tend to be people oriented, motivated by social recognition and building relationships.
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