Jody Wright in

Jody Wright

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Client Support Analyst at CereCore
📍 Nashville, Tennessee, United States

Jody is a Client Support Analyst at CereCore with over 10 years of experience in IT support and service delivery. He has a background in team leadership and incident management from his time as an IT Help Desk Manager. He holds a Support Center Manager (SCM) certification and a Bachelor of Science from the University of Tennessee at Martin.

A colleague has described Jody as a "compassionate leader, a strategic thinker, and a technically proficient manager."

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Experience
10 Years
Current Role
Client Support Analyst
Job Level
Middle
Location
Nashville, Tennessee, United States
Personality Overview

How Jody shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Jody cares about

Healthcare IT
His current role as a Client Support Analyst is with CereCore, which specializes in healthcare IT services.
Customer Satisfaction
His experience as an IT Help Desk Manager focused on enhancing technical support operations and customer satisfaction.
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Career

Work history

9-2025
Client Support Analyst
CereCore
10-2022 - 4-2025
IT Help Desk Manager
Metropolis Technologies | Formally SP+
8-2016 - 9-2022
Help Desk Technician
SP+ (SP Plus)
7-2015 - 9-2016
Helpdesk Technician
Advanced Technology Services
11-2014 - 7-2015
IT Technician
Cox Oil Company
In the press

Media appearances

CereCore - Client Support and Services | The Org. Featured in The Org
See now
CereCore® Recognizes Team Members in Annual Service Awards. Featured in CereCore Resources
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Education
2011 - 2014
Bachelor of Science (BS)
University of Tennessee at Martin
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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