Joe Heath

Observer
DISC Type : ic

Head of Managed Services at MPAAS

Manchester Area, United Kingdom

Overview

Joe Heath is the Head of Managed Services at MPAAS, bringing a demonstrated history of leadership within the utilities industry. He is a strong support professional who graduated from The Manchester Metropolitan University and is skilled in statistical data analysis, dispute settlement, and customer service.

He is a vocal supporter of his colleagues, publicly celebrating their achievements and highlighting the importance of a positive and forward-thinking work environment.

Personality Overview

Value Driven

Curious

Assertive

They are generally strong communicators and are not easy to convince.  They ask a lot of questions and rely heavily on information and collaterals. They can sound friendly and charming but can quickly change gears to become inquisitive and probing.

Topics They Care About

Managed Services
His entire career progression, from Team Leader to his current Head of Department role at MPAAS, is centered on leading and managing services within the energy sector.
Utilities Operations
His experience at MPAAS, BES Utilities, and Eversmart Energy demonstrates deep operational knowledge in metering and customer service within the utilities industry.
Team Recognition
He publicly celebrated a colleague winning an award, emphasizing his belief in recognizing success and creating a great place to work.

Media Appearances

Joe has no verified media appearances

Work History

8-2022
Head of Managed Services at MPAAS
7-2021 - 8-2022
Operations Manager - Managed Services at MPAAS
12-2019 - 7-2021
Operations Manager - Metering at BES Utilities
10-2019 - 12-2019
Metering Supply Team Leader at BES Utilities
12-2018 - 9-2019
Managed Service Team Leader at Eversmart Energy

Education

2013 - 2016
Education details unavailable from The Manchester Metropolitan University
2008 - 2013
Education details unavailable from Evesham high school

More Information

Social Presence :

Prographics :

Exp : 9 Location : Manchester Area, United Kingdom Job Level : Mid-senior Designation : Head of Managed Services at MPAAS
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Insights For Selling To Joe

During A Call Or A Meeting

DO's

  • Share testimonials from known people and give multiple examples of product value
  • Build rapport, it will come handy to handle hard questions later
  • Persuade objectively how your product will help them achieve their goals

DONT's

  • Avoid making offhand commitments
  • Don’t be too objective but make sure to pad your storytelling with data points
  • Don’t try to rush them into a decision, provide all necessary information first

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Joe is

  • Proven value, strong testimonials are important for them, rapport can impact decisions a little.
  • Will you ever get a clear answer from Joe

  • They are practical yet friendly, don’t expect a clear no very often.

Insights For Deal Planning

    How fast (or slow) will Joe move?

  • They like to analyze well and then make their decisions.
  • Can Joe take some risk or not?

  • They weigh all decisions systematically and are unlikely to take many risks.

You And Joe

Personality Compatibility


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