Mark Berryman in

Mark Berryman

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Managing Director, Services at British Gas
📍 London, England, United Kingdom

Mark Berryman is the Managing Director of Services at British Gas, overseeing a business worth over £8bn with 22, 000 employees. An experienced board-level leader from both PLC and Private Equity environments, he specializes in commercial strategy, sales, and customer experience. He is a graduate of the INSEAD Advanced Management Program.

He has a strong background in international business, having previously built and managed operations in 13 countries across EMEA and Australia for Domestic & General. He also founded his own consultancy to provide strategic guidance and coaching to business leaders.

Unique fact: He was responsible for turning around British Gass HomeCare and Insurance portfolio, a business with circa £1bn in revenue and 3 million customers.

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Experience
14 Years
Current Role
Managing Director, Services
Job Level
Mid-senior
Location
London, England, United Kingdom
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Mark cares about

Customer Experience
His career has a consistent focus on customer-centric strategy and experience, which is a key part of his leadership roles at British Gas.
International Growth
As Managing Director, International at Domestic & General, he successfully built and scaled businesses across 13 countries in Europe and Australia.
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Career

Work history

3-2025
Managing Director, Services
British Gas
1-2024 - 2-2025
Commercial & Customer Experience Director
British Gas
1-2023 - 1-2024
Director - Corporate Development - HomeCare & Insurance / Protection Business
British Gas
5-2018 - 3-2025
Founder & CEO
Berryman Consultancy & Coaching
1-2014 - 4-2018
Managing Director, International; Board Director
Domestic & General
In the press

Media appearances

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Education
2015 - 2015
Advanced Management Programme (AMP)
INSEAD
2000 - 2003
Associateship (ACII)
Chartered Insurance Institute
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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