Joe Horton

Trailblazer
DISC Type : DI

Sr. Director, Retail Operations NA at Michael Kors

New York, New York, United States

Overview

Joe is an accomplished retail operations leader with over 15 years of experience driving efficiency and expansion for global brands like Michael Kors and TYR Sport. A graduate of Marist University, he specializes in P&L ownership, omnichannel strategy, and developing high-performing teams across North America and Europe.

His professional passion for operational excellence is matched by a personal commitment to nurturing talent and fostering collaborative work environments. He believes that empowering individuals is the key to achieving collective success and takes pride in building motivated and inspired teams.

He successfully created and launched the first-ever retail store division for TYR Sport.

Personality Overview

Informal

Persuasive

Achievement-Oriented

They are more likely to be open to unproven but exciting technologies.  They like to keep things under control. If they come to believe in your value proposition, they will be your champion.

Topics They Care About

Retail Expansion
He recently created TYR Sport's retail division from the ground up, leading the strategy to launch the company's first physical stores.
Team Development
His professional summary highlights a passion for nurturing talent and empowering individuals, a theme reflected in his management experience at several major brands.
Operational Efficiency
Throughout his career, he has focused on implementing strategic initiatives to streamline processes, reduce costs, and enhance overall business performance.

Media Appearances

Joe has no verified media appearances

Work History

5-2024
Sr. Director, Retail Operations NA at Michael Kors
1-2023 - 5-2024
Senior Director, Retail Sales and Operations at TYR Sport, Inc.
3-2021 - 1-2023
Senior Director, European Retail at Michael Kors
2-2018 - 3-2021
Sr. Director, Retail Operations EMEA at Michael Kors
8-2016 - 10-2017
Director, Operations at Bloomingdale's

Education

B.A. from Marist University
2007 - 2008
Dublin Internship Program - Marist College Study Abroad from Dublin Business School

More Information

Social Presence :

Prographics :

Exp : 14 Location : New York, New York, United States Job Level : Senior Designation : Sr. Director, Retail Operations NA at Michael Kors
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Insights For Selling To Joe

During A Call Or A Meeting

DO's

  • Use phrases like ‘your decision will’, ‘you will impact’ etc.
  • Help them visualize the impact of their decision
  • Talk about yourself and some of your achievements at the start of the conversation

DONT's

  • Don’t hesitate from asking questions or pushing them, but take a friendly approach
  • Do not look like someone who doesn’t know what they are talking about
  • Don’t force involvement of other stakeholders unless it is critical

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Joe is

  • Relationship and product conviction matter equally, followed by a sense of achievement.
  • Will you ever get a clear answer from Joe

  • If they are not convinced, they will say no albeit in a friendly manner.


Insights For Deal Planning

    How fast (or slow) will Joe move?

  • If you earn their trust and they develop faith in the product, they can make decisions quickly.
  • Can Joe take some risk or not?

  • They can take risks if necessary.

You And Joe

Personality Compatibility


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