Joel Carusone

Enthusiast
DISC Type : i

SVP Data & AI at NinjaOne

Austin, Texas, United States

Overview

Joel Carusone is the SVP of Data & AI at NinjaOne, where he leads the development and deployment of secure AI technology. A technical leader with a history of executive roles, including CEO at Radius Intelligence and CTO at Zeno Technologies, he holds a bachelors degree from Syracuse University.

He has publicly warned against "AI workslop, " a term he uses for low-quality AI outputs that create technical debt and undermine system reliability.

Personality Overview

Non-Confrontational

Amiable & Agreeable

Optimistic

They tend to be agreeable by nature, so take their promises with a pinch of salt.
  They prefer to build relationships rather than staying totally transactional. Unlike D or C types, they are convinced more by stories and testimonials.

Topics They Care About

AI Literacy
He has authored articles arguing that the primary barrier to AI impact is a lack of education and training on how to use the tools properly and securely.
Pragmatic AI Strategy
Advocates for a thoughtful and responsible approach to AI, emphasizing solving specific customer challenges over adopting AI for hype.
AI in Cybersecurity
Writes about leveraging AI to enhance threat detection, vulnerability management, and patching strategies to strengthen an organization's security posture.

Media Appearances

NinjaOne Appoints Joel Carusone to SVP of Data and AI and Introduces NinjaOne AI for Patch Sentiment. Featured in Business Wire

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NinjaOne Appoints Joel Carusone to SVP of Data and AI and Introduces NinjaOne AI for Patch Sentiment. Featured in NinjaOne Press Release

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Work History

10-2024
SVP Data & AI at NinjaOne
10-2024
Board Member + Advisor at Zeno Technologies
1-2020 - 10-2024
Chief Technology Officer at Zeno Technologies
9-2019 - 1-2020
Management Executive at Kabbage, an American Express Company
10-2018 - 9-2019
CEO at Radius Intelligence

Education

Bachelor's Degree from Syracuse University

More Information

Social Presence :

Prographics :

Exp : 18 Location : Austin, Texas, United States Job Level : Leadership Designation : SVP Data & AI at NinjaOne
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Insights For Selling To Joel

During A Call Or A Meeting

DO's

  • Maintain high, positive energy and convey confidence
  • Invite them for a lunch or a drink/coffee
  • Compliment them about their personality if you get a chance

DONT's

  • Avoid overloading them with too much information
  • Don't be critical or challenge them openly, they can react defensively
  • Don’t ask too many questions in one go, weave them into the flow

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Joel is

  • Relationship and rapport are valuable for them, but so is proven product value.
  • Will you ever get a clear answer from Joel

  • They are unlikely to say no directly.

Insights For Deal Planning

    How fast (or slow) will Joel move?

  • They are not very fast decision makers, even while they continue to stay engaged.
  • Can Joel take some risk or not?

  • They can take some low-probability risks if needed.

You And Joel

Personality Compatibility


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