John Boulton is the founder of Attitudes Training, specializing in customer experience, sales, and leadership. With a background including roles at BT and as a National Sales Manager, he brings a wealth of business knowledge to his coaching. People who have worked with him often describe him as inspiring, energising, knowledgeable, and engaging.
Outside of his professional training work, John shows a commitment to social causes, having publicly encouraged support for Centrepoint, a charity dedicated to helping homeless youth. His early career in magazine promotions also involved him heavily in the music, fashion, and cosmetics industries.
Unique fact: Before becoming a customer service expert, John produced TV and radio commercials as a promotions manager for IPC Magazines.
Read the full overview →They have the unique ability to win both love and respect from their team (or outsiders) If they are convinced, they can become very strong champions for your product They combine a unique set of diverse traits where they are fast and friendly but can slow down to be thorough when needed
Influence (I) reflects the degree to which a person prefers to work by influencing or persuading others. Those scoring high tend to be people oriented, motivated by social recognition and building relationships.
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