John Griffen
Login to view DISC.With 37 years dedicated to the water sector, John Griffen serves as the General Manager of Customer Water Service at Scottish Water. He possesses extensive experience across numerous senior leadership positions in both water and wastewater operations, focusing on public health, operational resilience, and customer support during service disruptions.
He has publicly emphasized the importance of collaborative partnerships with suppliers to exceed performance targets and enhance service delivery. His leadership is central to managing large-scale operational challenges, such as major supply interruptions and periods of drought, where he leads public communication and strategic response efforts.
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