John Keith C.

Pioneer
DISC Type : DIS

Founder and CEO at CX-Analytics

London, England, United Kingdom

Overview

John is a C-level executive with dual UK/US citizenship, specializing in international credit cards and consumer lending. He founded CX-Analytics to create data-driven profit optimization solutions. He holds an MBA from the University of Chicago Booth School of Business and a BS from Princeton University. Colleagues describe him as inspiring, visionary, and charismatic.


He developed and later sold a proprietary collections software suite to CGI, Inc. , a major multinational consulting firm.

Personality Overview

Driven But Considerate

Friendly But Fast

Dynamic But Sincere

They have the unique ability to win both love and respect from their team (or outsiders)  If they are convinced, they can become very strong champions for your product They combine a unique set of diverse traits where they are fast and friendly but can slow down to be thorough when needed

Topics They Care About

P&L Optimization
As the founder of CX-Analytics, his primary focus is on developing analytic data science solutions to improve P&L performance for consumer finance companies.
Non-Prime Lending
His recent professional focus and posts involve using analytics to solve challenges in non-prime markets, such as reducing early defaults and delinquencies.
Data-driven Strategy
He is known for applying advanced analytic technology and account-level profitability models to drive margin and value while maintaining customer satisfaction.

Media Appearances

John has no verified media appearances

Work History

1-2007
Founder and CEO at CX-Analytics
4-2016 - 2-2018
Director, Credit Cards and IT at Vanquis Bank
3-2005 - 10-2006
Managing Director, Barclays UK Consumer Cards and Loans at Barclays Bank plc
1-2004 - 3-2005
Chief Operating Officer, Barclaycard UK at Barclaycard
1-2001 - 1-2004
Customer Value Management Director, Barclaycard UK at Barclaycard

Education

Bachelor of Science from Princeton University
Master of Business Administration - MBA from The University of Chicago Booth School of Business

More Information

Social Presence :

Prographics :

Exp : 16 Location : London, England, United Kingdom Job Level : Leadership Designation : Founder and CEO at CX-Analytics
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Insights For Selling To John Keith

During A Call Or A Meeting

DO's

  • Showcase existing customers and use case-studies to grab their attention
  • Keep your pitch focused on the impact but nurture the relationship too
  • Build a trustworthy relationship while keeping the product center-stage

DONT's

  • Don’t be too verbose or overly friendly; a little bit, however, is fine
  • Don’t be very informal during the early interactions even if they are being so themselves
  • Don’t hesitate from asking questions or pushing them, but take a formal approach

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with John Keith is

  • Nothing less than a strong combination of proof of results, relationship and high levels of professionalism is effective with them.
  • Will you ever get a clear answer from John Keith

  • They can say no while staying friendly, but can also be pursuaded to reconsider

Insights For Deal Planning

    How fast (or slow) will John Keith move?

  • They are generally fast movers and can take quick decisions
  • Can John Keith take some risk or not?

  • They have high risk-appetite but can get ahead of themselves once in a while. Observe carefully

You And John Keith

Personality Compatibility


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