John Lopez

Go-getter
DISC Type : d

Customer Success Manager at LivePerson

Oklahoma City, Oklahoma, United States

Overview

John has no verified overview

Personality Overview

Decisive

Self-Confident

Challenger

They can be nudged to make faster decisions by offering what they value.  They respond well to confident salespeople. They don’t always try to control the conversation but neither do they like yielding it fully.

Topics They Care About

John has no verified topics they care about

Media Appearances

John has no verified media appearances

Work History

12-2023 - 5-2024
Customer Success Manager at LivePerson
7-2023 - 12-2023
Technical Project Manager at LivePerson
7-2018 - 5-2023
Program/Project Manager at Seagate Technology
4-2015 - 7-2019
Quality & Escalation Business Analyst at Seagate Technology
1-2013 - 9-2017
Inside Sales Account Manager at Seagate Technology

Education

Education details unavailable from University of Oklahoma

More Information

Social Presence :

Prographics :

Exp : 11 Location : Oklahoma City, Oklahoma, United States Job Level : N/A Designation : Customer Success Manager at LivePerson
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Insights For Selling To John

During A Call Or A Meeting

DO's

  • Ask them questions confidently while doing discovery, don’t be apologetic
  • Make sure that they have the necessary authority, they could present false stature sometimes
  • Highlight the competitive differentiation of your product

DONT's

  • Don’t try to be an alpha salesperson, give them equal space
  • Do not give up if they are not convinced, try again with a different approach
  • Don't try too hard to get friendly, let it happen with time

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with John is

  • Conviction in the product matters to them, followed by proof points and strong testimonials.
  • Will you ever get a clear answer from John

  • They may not be very forthcoming, but they will say no if needed.

Insights For Deal Planning

    How fast (or slow) will John move?

  • They are neither the fastest decision makers nor the slowest.
  • Can John take some risk or not?

  • They can take risks but after weighing up the pros and cons.

You And John

Personality Compatibility


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