John Marino

Energizer
DISC Type : I

President and Chief Executive Officer at VoiceFoundry

Tulsa, Oklahoma, United States

Overview

John Marino is a veteran leader in customer experience technology with a career spanning over 15 years. After leading VoiceFoundry as CEO through its acquisition by TTEC, he now serves as a key executive within TTEC Digital. He holds a Bachelors degree from Covenant College and serves on its Board of Trustees.

John lives in Tulsa, Oklahoma with his wife and three daughters, and they are members of RiverOaks Presbyterian Church, where he serves as a Ruling Elder. During the summer, he and his family enjoy spending time in the North Carolina mountains.

He has deep experience in the private equity side of software and technology industries, guiding companies to strategic growth.

Personality Overview

Believer

Enthusiastic

Informal

They are people oriented, friendly and like creating new connections.  Unlike C or D types, they are vocal with their opinions but not so much with their questions. They are naturally enthusiastic, so take their promise with a pinch of salt.

Topics They Care About

Customer Experience
His entire career has been focused on delivering solutions that create the ultimate customer experience and foster loyalty through strong relationships.
Contact Center Solutions
He possesses deep expertise in contact center platforms, having led an AWS partner (VoiceFoundry) and later transitioning to a leadership role at TTEC.
Strategic Growth
His experience includes leading multiple technology companies as CEO and successfully guiding VoiceFoundry through its acquisition by TTEC.

Media Appearances

John has no verified media appearances

Work History

1-2018 - 5-2022
President and Chief Executive Officer at VoiceFoundry
1-2009 - 7-2021
Partner at Waterfield Energy
2-2016 - 8-2020
President & Chief Executive Officer at Blueworx
12-2012 - 8-2020
President & Chief Executive Officer at Waterfield Technologies
12-2015 - 1-2018
President & Chief Executive Officer at Chrysalis Software

Education

1992 - 1996
Bachelors from Covenant College

More Information

Social Presence :

Prographics :

Exp : 13 Location : Tulsa, Oklahoma, United States Job Level : N/A Designation : President and Chief Executive Officer at VoiceFoundry
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Insights For Selling To John

During A Call Or A Meeting

DO's

  • Use adjectives like ‘amazing’, ‘coolest’, ‘unbelievable’ etc.
  • Be friendly and entertaining in your conversation
  • Invite them for a lunch or a drink/coffee

DONT's

  • Don’t assume a yes just because they have not said no
  • Avoid cutting into their flow
  • Avoid ifs and buts, don’t talk too much about the risks etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with John is

  • Relationship and trust can be vital with them, sometimes more than anything else.
  • Will you ever get a clear answer from John

  • They are unlikely to say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will John move?

  • They are not the fastest decision makers, their friendly approach can give false positive signals.
  • Can John take some risk or not?

  • They may take certain risks that they deem unlikely of personal repercussions.

You And John

Personality Compatibility


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