John Matthew Ortiz
Login to view DISC.John Ortiz is a technology sales manager at MiaRec, specializing in AI-powered conversation intelligence for contact centers. Described by colleagues as dedicated and hardworking, he focuses on transforming contact centers into revenue drivers. He holds a Bachelor of Arts from California State University, Fullerton.
Outside of his tech career, John has a background in the sports industry, having previously worked in sales for the Los Angeles Angels baseball team. This experience suggests a personal interest in sports, particularly those based in Southern California where he attended college.
He is a public speaker on contact center analytics, having presented at industry events like the ICMI Contact Center Expo.
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