John is a customer-facing leader with over 12 years of experience in SaaS, consulting, and tech. As Head of Professional Services at Ashby, he focuses on building high-impact teams to elevate the customer experience. He holds an MBA from the University of Michigans Ross School of Business.
His passion lies in fostering strategic partnerships and nurturing trust to maximize impact, a perspective drawn from his background in both for-profit and non-profit industries. He is focused on delivering solutions that empower customers and resonate with stakeholders from the C-Suite to the front line.
At a previous role, he saved over $4 million in at-risk Annual Recurring Revenue for three strategic accounts.
Read the full overview →They combine a unique set of diverse traits where they are fast and friendly but can slow down to be thorough when needed They have the unique ability to win both love and respect from their team (or outsiders) If they are convinced, they can become very strong champions for your product
Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.
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