John is a customer-facing leader with over 12 years of experience in SaaS, consulting, and tech. As Head of Professional Services at Ashby, he focuses on building high-impact teams to elevate the customer experience. He holds an MBA from the University of Michigans Ross School of Business.
His passion lies in fostering strategic partnerships and nurturing trust to maximize impact, a perspective drawn from his background in both for-profit and non-profit industries. He is focused on delivering solutions that empower customers and resonate with stakeholders from the C-Suite to the front line.
At a previous role, he saved over $4 million in at-risk Annual Recurring Revenue for three strategic accounts.
Read the full overview →Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.
Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.
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