John Reistrup in

John Reistrup

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Managing Director (Partner), Travel, Transportation and Hospitality, Digital & Creative Tech Lead at Accenture Song
📍 Washington DC-Baltimore Area, United States

John Reistrup is a Managing Director and Partner at Accenture Song, where he leads digital and customer experience growth strategies for the travel, transportation, and hospitality industries. His career is marked by leadership roles at American Airlines, PayPal, and Rakuten, focusing on digital transformation and revenue growth. He holds a BA from the University of Mary Washington.

A unique achievement of his was growing the American Airlines Loyalty Program to a P&L of over $500 million annually.

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Experience
29 Years
Current Role
Managing Director (Partner), Travel, Transportation and Hospitality, Digital & Creative Tech Lead
Job Level
Senior
Location
Washington DC-Baltimore Area, United States
Personality Overview

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Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics John cares about

Travel Industry Transformation
Leads Accenture Song's digital practice for global airlines, hotels, and cruise lines, focusing on large-scale transformation and customer experience to drive growth.
AI in Customer Loyalty
Shows a keen interest in leveraging artificial intelligence to innovate and transform customer loyalty programs, as indicated by content he has recently shared.
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Career

Work history

2-2017
Managing Director (Partner), Travel, Transportation and Hospitality, Digital & Creative Tech Lead
Accenture Song
2014 - 2017
Head of Digital, Customer Experience and Retailing Strategy Consulting
Sabre Corporation
1-2013 - 4-2014
Chief Operating Officer | COO Rakuten Rewards
Rakuten
2011 - 2013
Chief Operating Officer | COO
MobiTree
3-2010 - 5-2011
CMO and Senior Vice President, Marketing
BSG (London: BILL.L)
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
BA
University of Mary Washington
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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