John Szeszak in

John Szeszak

Questioner · DISC type c
Director - Revenue Cycle Customer Service at University Hospitals
📍 Brunswick, Ohio, United States

John Szeszak is the Director of Revenue Cycle Customer Service at University Hospitals, with extensive experience in healthcare finance. His career highlights include managing an $800M portfolio at Cleveland Clinic and revitalizing a credit unions collections department. He is a graduate of Baldwin Wallace University.

Based on his interests, John appears to follow the business strategies of major corporations like The Walt Disney Company and GE Capital, suggesting a fascination with large-scale operations and diverse business models outside of healthcare.

While at Cleveland Clinic, he reduced accounts receivable aged over a year by 15%.

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Experience
18 Years
Current Role
Director - Revenue Cycle Customer Service
Job Level
Mid-senior
Location
Brunswick, Ohio, United States
Personality Overview

How John shows up

Systematic
Price-Sensitive
Cautious & Analytical

They prefer to do thorough analysis of any situation. They generally do not appreciate an overfriendly approach and prefer to stay to-the-point. While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters.

Priorities

Topics John cares about

Revenue Cycle
His entire career, from manager to his current director role at University Hospitals, has been focused on leading and improving revenue cycle and customer service operations.
Operational Turnaround
He was hired to "revitalize & modernize" the collections department at a credit union, showcasing his ability to lead and improve departmental performance.
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Career

Work history

4-2025
Director - Revenue Cycle Customer Service
University Hospitals
12-2022 - 3-2025
Revenue Cycle Customer Service Manager
University Hospitals
1-2021 - 11-2022
Operations/Finance Manager
Wolverine-Buckeye Enterprises
5-2019 - 9-2020
Revenue Resolution Manager
Cleveland Clinic
9-2014 - 1-2019
Vice President of Operations
Towpath Credit Union
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
1997 - 2001
Associates
Baldwin Wallace University
Social presence
in
Behavioral profile

DISC profile (public)

c

Calculativeness (C)

Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.

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