John Wildman in

John Wildman

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Head of IT Technical Operations at Servaada - a Wipro Company
📍 Wolverhampton, England, United Kingdom

John is an ITIL-qualified Head of IT Technical Operations with 25 years of experience in strategic and technical management. He specializes in cloud infrastructure, service management, and network operations, with a proven track record of delivering innovative technology solutions, particularly within the financial services sector.

Across multiple roles, colleagues consistently praise him as a reliable, pragmatic leader and an incredibly "safe pair of hands" who delivers results and fosters strong relationships.

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Experience
23 Years
Current Role
Head of IT Technical Operations
Job Level
Mid-senior
Location
Wolverhampton, England, United Kingdom
Personality Overview

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Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics John cares about

Enterprise IT Operations
He leads end-to-end technical operations, ensuring high availability, security, and scalability of enterprise systems across both cloud and on-premise infrastructure.
IT Service Management
With an ITIL qualification, his career has focused on the strategy, delivery, and operation of technology-led service management solutions and processes.
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Career

Work history

10-2025
Head of IT Technical Operations
Servaada - a Wipro Company
4-2023 - 5-2023
Head of IT Technical Operations (ReAssure)
Phoenix Group
5-2022 - 3-2023
Platform Services Senior Manager
Phoenix Group
4-2019 - 8-2022
Senior Manager - Infrastructure Services
Phoenix Group
3-2014 - 3-2019
IT Platform Services Manager
Swiss Re | ReAssure
In the press

Media appearances

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Education
1992 - 1994
Computer and Information Sciences and Support Services
University of Wolverhampton
Education details unavailable
QA
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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