John Wildman in

John Wildman

Go-getter · DISC type d
Head of IT Technical Operations at Servaada - a Wipro Company
📍 Wolverhampton, England, United Kingdom

John is an ITIL-qualified Head of IT Technical Operations with 25 years of experience in strategic and technical management. He specializes in cloud infrastructure, service management, and network operations, with a proven track record of delivering innovative technology solutions, particularly within the financial services sector.

Across multiple roles, colleagues consistently praise him as a reliable, pragmatic leader and an incredibly "safe pair of hands" who delivers results and fosters strong relationships.

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Experience
23 Years
Current Role
Head of IT Technical Operations
Job Level
Mid-senior
Location
Wolverhampton, England, United Kingdom
Personality Overview

How John shows up

Decisive
Vision Oriented
Self-Confident

They respond well to confident salespeople. They don’t always try to control the conversation but neither do they like yielding it fully. They can be nudged to make faster decisions by offering what they value.

Priorities

Topics John cares about

Enterprise IT Operations
He leads end-to-end technical operations, ensuring high availability, security, and scalability of enterprise systems across both cloud and on-premise infrastructure.
IT Service Management
With an ITIL qualification, his career has focused on the strategy, delivery, and operation of technology-led service management solutions and processes.
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Career

Work history

10-2025
Head of IT Technical Operations
Servaada - a Wipro Company
4-2023 - 5-2023
Head of IT Technical Operations (ReAssure)
Phoenix Group
5-2022 - 3-2023
Platform Services Senior Manager
Phoenix Group
4-2019 - 8-2022
Senior Manager - Infrastructure Services
Phoenix Group
3-2014 - 3-2019
IT Platform Services Manager
Swiss Re | ReAssure
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
1992 - 1994
Computer and Information Sciences and Support Services
University of Wolverhampton
Education details unavailable
QA
Social presence
in
Behavioral profile

DISC profile (public)

d

Dominance (D)

Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.

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