Johnny Arias

Trailblazer
DISC Type : DI

Sr. Director, Store Services & Repair Operations at Best Buy

Greater Philadelphia, United States

Overview

Johnny Arias is a change leader with over 25 years of retail experience at Best Buy, having risen from a Sales Associate to his current role as Senior Director. He leads strategy and operations for nationwide omnichannel repair services, focusing on P&L improvement. Colleagues describe him as inspirational, high-energy, and creative, with a talent for building dedicated teams.

Outside of work, Johnny is deeply committed to philanthropy, particularly supporting the Cystic Fibrosis Foundation. He actively participates in and promotes fundraising events like the Great Strides walk and charity golf tournaments, rallying community and corporate support for the cause.

He has built his entire 25+ year career within Best Buy, advancing from an entry-level sales position to a senior corporate leadership role.

Personality Overview

Charismatic

Values Relationships

Achievement-Oriented

They are charming and can persuade others to support their decisions.  They are more likely to accept new and exciting technologies. They will bat for you if they come to believe in you.

Topics They Care About

Omnichannel Services
Leads all strategy, operations, planning, and implementation for Best Buy's omnichannel repair services across the nation.
Inspirational Leadership
Consistently praised in recommendations for motivating teams through change, driving results through inspiration, and creating a thriving employee culture.
Cystic Fibrosis Advocacy
Actively involved in fundraising for the Cystic Fibrosis Foundation, organizing and participating in events like Great Strides walks and charity golf tournaments.

Media Appearances

Johnny has no verified media appearances

Work History

3-2024
Sr. Director, Store Services & Repair Operations at Best Buy
3-2022 - 3-2024
Sr. Director, Marketplace AVP at Best Buy
8-2021 - 3-2022
Director, Omnichannel Operations at Best Buy
Department Supervisor at Toys R Us

Education

Johnny has no verified education history

More Information

Social Presence :

Prographics :

Exp : 4 Location : Greater Philadelphia, United States Job Level : Senior Designation : Sr. Director, Store Services & Repair Operations at Best Buy
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Insights For Selling To Johnny

During A Call Or A Meeting

DO's

  • Help them visualize the impact of their decision
  • Use phrases like ‘your decision will’, ‘you will impact’ etc.
  • Address your competition clearly and confidently

DONT's

  • Avoid unnecessary negativity or slowness
  • Don’t hesitate from asking questions or pushing them, but take a friendly approach
  • Don’t force involvement of other stakeholders unless it is critical

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Johnny is

  • Relationship and product conviction matter equally, followed by a sense of achievement.
  • Will you ever get a clear answer from Johnny

  • If they are not convinced, they will say no though in a friendly way.

Insights For Deal Planning

    How fast (or slow) will Johnny move?

  • They can make decisions quickly if they develop trust in you and conviction in the product.
  • Can Johnny take some risk or not?

  • If necessary, they will be ready to take risks.

You And Johnny

Personality Compatibility


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