Sean Wilson

Questioner
DISC Type : c

Vice President - Store Experience at Best Buy

Minneapolis, Minnesota, United States

Overview

Sean Wilson is the Vice President of Store Experience at Best Buy, where he has worked since 1994. He leads teams in store design, architecture, and visual merchandising, focusing on creating innovative, human-centered retail experiences that are shaped by customer and employee insights.

Outside of his long career, Sean is a family man who recently celebrated becoming a grandfather for the first time. He has reflected on the important role technology plays in the lives of his family, including his new granddaughter.

Sean humorously announced his recent promotion from the role of “dad” to the more prestigious role of “grandpa”.

Personality Overview

Systematic

Not Easily Convinced

Cautious & Analytical

They prefer to do thorough analysis of any situation.  They generally do not appreciate an overfriendly approach and prefer to stay to-the-point. While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters.

Topics They Care About

Future of Retail
He is a public speaker on the evolution of brick-and-mortar stores and recently discussed how "the store" still matters at the Future Forward conference in Chicago.
In-Store Experience
His entire role is dedicated to innovating the physical retail environment, overseeing store design, visual storytelling, architecture, and graphics services to enhance the customer journey.
Human-Centered Design
He utilizes customer and employee insights to drive innovative thinking and connect a broad business understanding with a human-centered design philosophy.

Media Appearances

Sean has no verified media appearances

Work History

4-2019
Vice President - Store Experience at Best Buy
6-1994
Vice President - Store Design, Construction & Facilities at Best Buy

Education

Sean has no verified education history

More Information

Social Presence :

Prographics :

Exp : 31 Location : Minneapolis, Minnesota, United States Job Level : Senior Designation : Vice President - Store Experience at Best Buy
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Insights For Selling To Sean

During A Call Or A Meeting

DO's

  • Emphasise more on facts and measurable benefits
  • Keep some extra margin in hand as they will likely negotiate the pricing
  • Tell them that you will come back if you don’t have a good answer for a question

DONT's

  • Avoid rushing them, be polite and patient
  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.
  • Don’t overhype the product/pitch, keep it measured

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Sean is

  • Confidence that the product provides ROI, effective pricing and process adherence matter the most to them.

  • Will you ever get a clear answer from Sean

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Sean move?

  • They can move at a reasonable pace while making their decisions if they have the necessary information.

  • Can Sean take some risk or not?

  • They can take some risk if they are confident that they have analyzed the circumstances well.


You And Sean

Personality Compatibility


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