Jon Hepner

Enigma
DISC Type : idc

Senior Director, Enterprise Architecture & Applications at Erie Home

Toledo, Ohio, United States

Overview

Jon Hepner is the Senior Director of Enterprise Architecture & Applications at Erie Home, where he leads the execution of enterprise systems and technology. His expertise spans IT infrastructure design, cloud services, and custom application architecture. He holds an MA from Siena Heights University and a BS from Tri-State University.



He has a specialized skill set in iOS development and the Apple ecosystem, which is unique for an enterprise infrastructure leader.

Personality Overview

Challenger

Friendly Yet Blunt

Hard To Convince

They are likely to ask many questions and look heavily for supporting proof as well as information.  They are generally strong communicators and are not easy to convince. They can sound friendly and charming but can quickly change gears to become inquisitive and probing

Topics They Care About

Enterprise Architecture
Leads the direction and operational execution of enterprise systems, ensuring technology is robust, scalable, and aligned with business goals.
IT Infrastructure
Possesses deep expertise in infrastructure design and implementation, including servers, storage area networks, backup systems, and virtual computing.
Technology Leadership
His career progression to Senior Director reflects a focus on leading technology teams and shaping architectural direction across global organizations.

Media Appearances

Jon has no verified media appearances

Work History

6-2024
Senior Director, Enterprise Architecture & Applications at Erie Home
12-2021 - 6-2024
Director, Infrastructure & Cloud Services at Erie Home
4-2016 - 8-2020
Director, Systems Operations at InMoment
4-2013 - 3-2016
Director, Information Technology at MaritzCX
3-2011 - 4-2013
Technical Liaison at MaritzCX

Education

2001 - 2003
MA from Siena Heights University
1998 - 2001
BS from Tri-State University

More Information

Social Presence :

Prographics :

Exp : 20 Location : Toledo, Ohio, United States Job Level : Senior Designation : Senior Director, Enterprise Architecture & Applications at Erie Home
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Insights For Selling To Jon

During A Call Or A Meeting

DO's

  • Build rapport slwly without rushing, it will come handy to handle hard questions later
  • Let them lead the discussion, create opportunities for them to speak if they are not very forthcoming
  • Help them realize that any personal risk in making this decision is far less compared to what the results could mean for them

DONT's

  • Don’t brush off any concerns, take all questions seriously. They are easily deterred
  • Avoid long presentations and just 'high-level' value proposition, dive into the details
  • Don’t be too objective but make sure to pad your storytelling with data points

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Jon is

  • Proven value, strong objective evidence are important for them, rapport can impact decisions a little.
  • Will you ever get a clear answer from Jon

  • They are practical and friendly, but can give a clear response with a little prodding

Insights For Deal Planning

    How fast (or slow) will Jon move?

  • They like to be detailed, so unless they develop strong conviction, they can take their time to arrive at decisions
  • Can Jon take some risk or not?

  • They evaluate their decisions systematically and do not take risks that often, unless you can get them to develop strong conviction

You And Jon

Personality Compatibility


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