Jonathan Moss

Observer
DISC Type : ic

Principal IT Business Analyst at Medtronic

Australia

Overview

Jonathan is a solutions-driven Principal IT Business Analyst at Medtronic, specializing in process automation and operational technology support. With expertise in Microsoft Power Platform and enterprise system management, he focuses on streamlining workflows and enhancing efficiency. He holds a Business Relationship Management Professional (BRMP®) certification.

Jonathan won an internal SHINE award for building an in-house solution with SharePoint Online, which significantly reduced manual workloads for the marketing team.

Personality Overview

Example Seeker

Curious

Assertive

They can sound friendly and charming but can quickly change gears to become inquisitive and probing.  They ask a lot of questions and rely heavily on information and collaterals. They are generally strong communicators and are not easy to convince.

Topics They Care About

Process Automation
A core focus of his role is leveraging automation and the Microsoft Power Platform to streamline business processes and make it easier for teams to work.
Microsoft Power Platform
He holds a recent Microsoft certification for creating canvas apps and has deployed customized solutions using PowerApps and Power Automate throughout his career.
Health Tech Careers
He is a "Medtronic Spark Insider, " actively promoting a scholarship program that helps students from low-income households start careers in health technology.

Media Appearances

Jonathan has no verified media appearances

Work History

12-2024
Principal IT Business Analyst at Medtronic
4-2017 - 12-2024
Business Relationship Manager at Medtronic
3-2011 - 4-2017
Business Systems Manager at Covidien (Medtronic Minimally Invasive Therapies Group)
6-2006 - 3-2011
Business Systems Analyst at Covidien (Medtronic Minimally Invasive Therapies Group)
8-2000 - 6-2006
Business Systems Analyst / Pronto System Administrator at Singtel Optus

Education

1990 - 1995
HSC from Westport Technology High School

More Information

Social Presence :

Prographics :

Exp : 30 Location : Australia Job Level : Senior Designation : Principal IT Business Analyst at Medtronic
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Insights For Selling To Jonathan

During A Call Or A Meeting

DO's

  • Build rapport, it will come handy to handle hard questions later
  • Help them realize that there is no personal risk in making this decision
  • Share testimonials from known people and give multiple examples of product value

DONT's

  • Don’t be too objective but make sure to pad your storytelling with data points
  • Don’t rely excessively on your relationship with them to win the deal
  • Don’t try to rush them into a decision, provide all necessary information first

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Jonathan is

  • Proven value, strong testimonials are important for them, rapport can impact decisions a little.
  • Will you ever get a clear answer from Jonathan

  • They are practical yet friendly, don’t expect a clear no very often.

Insights For Deal Planning

    How fast (or slow) will Jonathan move?

  • They like to analyze well and can take their time to reach any decisions.
  • Can Jonathan take some risk or not?

  • They weigh all decisions systematically and are unlikely to take many risks.

You And Jonathan

Personality Compatibility


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