Jonathan Ramos in

Jonathan Ramos

Login to view DISC.
Contact Center Director at Long Home
📍 Laurel, Maryland, United States

Jonathan Ramos is a Contact Center Director with over a decade of experience, specializing in using data analytics to drive operational excellence. Holding an MBA from the University of New Haven, he has a proven track record of leading high-performing teams at companies like Long Home and Jacuzzi Group.

Jonathan shows a strong interest in professional growth, having earned certifications in both technical skills like Excel and soft skills like charisma. He has also publicly expressed support for the American solar and energy storage sector, indicating an interest in renewable energy and its economic benefits.

After a successful 11-year journey with Jacuzzi Group, he has demonstrated both long-term company loyalty and adaptability in taking on new leadership challenges.

Read the full overview →
Experience
24 Years
Current Role
Contact Center Director
Job Level
Mid-senior
Location
Laurel, Maryland, United States
Personality Overview

How Jonathan shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

Login to view personality overview.
Priorities

Topics Jonathan cares about

People-Focused Leadership
Believes in managing with a human touch, stating he manages "people, not just data, " to build high-performing, people-focused contact centers.
Data-Driven Operations
His expertise involves transforming raw data into actionable insights that propel operational excellence and catalyze business expansion.
+5 more topics Login to view topics
Career

Work history

9-2025
Contact Center Director
Long Home
12-2023 - 9-2025
Inside Sales Manager
PosiGen
7-2013 - 12-2023
Call Center Manager
ThermoSpas Hot Tub Products, Inc.
2002 - 2013
Mortgage Originator
National Lending Corporation
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
8-2022 - 5-2024
Master of Business Administration - MBA
University of New Haven
1-2017 - 5-2022
Bachelor of Business Administration - BBA
Albertus Magnus College
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

Login to view DISC.

Other Long Home Employees

Explore more public profiles from related professionals.

More profiles

Discover additional public profiles from our index.

Unlock the full playbookSee exactly how to sell to Jonathan. Free, 10 seconds.