📍 Canberra, Australian Capital Territory, Australia
Professional overview with role context, leadership scope, domain focus, and career trajectory insights for personalized outreach and discovery.
Behavioral and communication patterns including decision style, collaboration cues, motivation drivers, and how this person prefers to be approached.
Business priorities, relationship-building signals, and practical recommendations to improve conversion quality and first-touch engagement.
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Experience
7 Years
Current Role
Chief Customer Officer
Job Level
Leadership
Location
Canberra, Australian Capital Territory, Australia
Personality Overview
How Jonathon shows up
Fast Follower
Challenger
Hard To Convince
They can sound friendly and charming but can quickly change gears to become inquisitive and probing They are generally strong communicators and are not easy to convince. They are likely to ask many questions and look heavily for supporting proof as well as information.
Priorities
Topics Jonathon cares about
Strategic Priorities
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Career
Work history
11-2024
Chief Customer Officer
Services Australia
9-2023 - 12-2024
Deputy CEO Service Delivery Excellence
Services Australia
6-2023 - 9-2023
Acting Deputy CEO Service Delivery Excellence
Services Australia
9-2021 - 12-2021
General Manager Whole of Government Governance and Sourcing Division
Digital Transformation Agency
2-2021 - 9-2021
General Manager for Digital Identity and myGov
Digital Transformation Agency
In the press
Media appearances
Media appearances and press coverage
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Education
6-2024 - 10-2024
Deputies Leadership Program
ANZSOG - The Australia and New Zealand School of Government
Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.
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