José Antonio Suarez Gonzalez

Questioner
DISC Type : c

Subdirector Cobranza - Prevencion de Fraudes y Servicio al Cliente at HSBC

Mexico City, Mexico

Overview

José Antonio is the Deputy Director of Collections, Fraud Prevention, and Customer Service at HSBC Mexico. A graduate of Tecnológico de Monterrey, he is described by colleagues as a passionate professional with great leadership skills, business vision, and a talent for negotiation.


He is highly regarded by peers as a "born leader" and a "great human being" who is conscious of those around him.

Personality Overview

Price-Sensitive

Value Seeker

Systematic

They are more likely than others to negotiate on pricing and terms.  They generally do not appreciate an overfriendly approach and prefer to stay to-the-point. They prefer to analyze every situation thoroughly.


Topics They Care About

Fraud Prevention
This is a core responsibility in his role as a Subdirector at HSBC, where he oversees the bank's fraud prevention strategies.
Customer Service
His title explicitly includes customer service, indicating a professional focus on client experience and support within the financial sector.
Leadership & Negotiation
Colleagues praise him as a "born leader" and a skilled negotiator, highlighting these as key personal and professional strengths.

Media Appearances

José has no verified media appearances

Work History

6-2004
Subdirector Cobranza - Prevencion de Fraudes y Servicio al Cliente at HSBC

Education

Licenciatura Titulado from Escuela Bancaria y Comercial
Maestría from Tecnológico de Monterrey

More Information

Social Presence :

Prographics :

Exp : 21 Location : Mexico City, Mexico Job Level : N/A Designation : Subdirector Cobranza - Prevencion de Fraudes y Servicio al Cliente at HSBC
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Insights For Selling To José Antonio

During A Call Or A Meeting

DO's

  • Emphasise more on facts and measurable benefits
  • Share as much information as possible regarding your product
  • Tell them that you will come back if you don’t have a good answer for a question

DONT's

  • Don’t try to be too friendly or informal with them
  • Don’t depend too much on anecdotal evidence, it reduces their confidence
  • Avoid rushing them, be polite and patient

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with José Antonio is

  • Confidence that the product provides ROI, effective pricing and process adherence matter the most to them.

  • Will you ever get a clear answer from José Antonio

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will José Antonio move?

  • They can move at a reasonable pace while making their decisions if they have the necessary information.

  • Can José Antonio take some risk or not?

  • They can take risk if they are convinced that they have analyzed the circumstances well.


You And José Antonio

Personality Compatibility


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