Jose Gilberto Castellanos in

Jose Gilberto Castellanos

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Director Operaciones del Pasivo at Lulo bank
📍 Bogotá D.C. Metropolitan Area, Colombia

Jose Gilberto Castellanos is an experienced Operations Director in the financial sector, currently leading passive operations at Lulo Bank. An expert in process transformation using LEAN methodologies and digital tools, he has a history of enhancing efficiency and customer experience at Scotiabank and Citi. He is a Systems Engineer from Universidad Nacional de Colombia.

He is helping build the first 100% digital bank in Colombia, expressing excitement about transforming the countrys banking industry.

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Experience
33 Years
Current Role
Director Operaciones del Pasivo
Job Level
Mid-senior
Location
Bogotá D.C. Metropolitan Area, Colombia
Personality Overview

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Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Jose cares about

Digital Banking
Currently the Director of Passive Operations at Lulo Bank, which he proudly describes as Colombia's first 100% digital bank.
Process Optimization
Expert in transforming processes using LEAN methodologies and digital enablers like bots, DocuSign, and ECM to improve efficiency and customer experience.
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Career

Work history

9-2022
Director Operaciones del Pasivo
Lulo bank
2-2018 - 10-2021
Gerente de Operaciones (Unsecure Lending)
Scotiabank Colpatria
8-2016 - 10-2018
VPA Operaciones (Sales To Fullfilment Head)
Citi
8-2005 - 2-2017
Gerente de Crédito
Citi
8-1991 - 8-2005
Gerente – Subgerente de Operaciones
Citi
In the press

Media appearances

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Education
7-1988 - 6-1995
Ingeniero de Sistemas
Universidad Nacional de Colombia
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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