Joseph Celano in

Joseph Celano

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Technical Lead Manager at Persistent Systems
📍 Harleysville, Pennsylvania, United States

Joseph is a Senior Technical Manager at Persistent Systems with over 18 years of experience in IT Service Management, ITIL, and ServiceNow. He is proficient in managing distributed teams and orchestrating technology improvements, holding CompTIA A+ and Network+ certifications.

Peers describe him as a skilled, detail-oriented, and unusually dedicated project manager who provides "above and beyond" service.

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Experience
5 Years
Current Role
Technical Lead Manager
Job Level
Middle
Location
Harleysville, Pennsylvania, United States
Personality Overview

How Joseph shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Joseph cares about

IT Service Management
Has over eighteen years of hands-on experience in all aspects of the IT Service life cycle, focusing on delivery and process analysis.
ITIL Best Practices
Utilizes ITIL best practices to design help desk services, optimize IT support, and execute large-scale service improvement initiatives.
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Career

Work history

5-2020
Technical Lead Manager
Persistent Systems
2-2020
Service Delivery/Project Management Consultant
Precision ITSM
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
1991 - 1993
Computer and Information Sciences and Support Services
University of Rhode Island
1993 - 1995
Computer Science
Community College of Rhode Island
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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