Joseph Costello

Questioner
DISC Type : c

Executive Director of IT Infrastructure and Operations at Cleveland Metropolitan School District

Canfield, Ohio, United States

Overview

Joseph Costello is the Executive Director of IT at the Cleveland Metropolitan School District, specializing in cloud migration, cybersecurity, and network infrastructure. A Certified Educational Technology Leader and Youngstown State alumnus, colleagues describe him as diligent, creative, and resourceful. He has managed budgets exceeding $30 million and led significant modernization projects.

Joseph maintains strong ties to his alma mater, Youngstown State University, where he earned both his bachelors and masters degrees. He shows an interest in community-focused initiatives, such as local farm-to-school programs that directly benefit students in his district.

He once led a $15 million project that modernized the districts network, resulting in a 90% reduction in related complaints.

Personality Overview

Systematic

Price-Sensitive

Value Seeker

They generally do not appreciate an overfriendly approach and prefer to stay to-the-point.  It is quite likely of them to ask for pricing or other concessions. They prefer to do thorough analysis of any situation.

Topics They Care About

IT Modernization
He oversaw a $15M project to modernize district networking infrastructure in over 100 sites and led a major cloud migration initiative to Azure.
Educational Technology
He holds a certification as a Certified Educational Technology Leader (CoSN) and recently spoke on a panel at the Council of the Great City Schools CIO conference.
Cybersecurity Strategy
He secured $1. 2 million for cybersecurity initiatives by qualifying for the E-Rate pilot program and implemented advanced endpoint detection and response tools.

Media Appearances

Joseph has no verified media appearances

Work History

11-2023
Executive Director of IT Infrastructure and Operations at Cleveland Metropolitan School District
11-2023 - 12-2024
Interm-Executive Director of CyberSecurity and IT Risk Management at Cleveland Metropolitan School District
6-2022 - 11-2023
Executive Director of IT Service Delivery and Management at Cleveland Metropolitan School District
5-2017 - 6-2022
Director Of Information Technology at PeopleKeys, Inc.
8-2013 - 5-2017
Systems Engineer at Grantek Systems Integration

Education

2017 - 2020
Master of Science (M.Sc.) from Youngstown State University
1999 - 2004
Bachelor of Applied Science (B.A.Sc.) from Youngstown State University

More Information

Social Presence :

Prographics :

Exp : 15 Location : Canfield, Ohio, United States Job Level : Senior Designation : Executive Director of IT Infrastructure and Operations at Cleveland Metropolitan School District
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Insights For Selling To Joseph

During A Call Or A Meeting

DO's

  • Share as much information as possible regarding your product
  • Emphasise more on facts and measurable benefits
  • Emphasize on objective proof of ROI, help them do a thorough evaluation

DONT's

  • Avoid rushing them, be polite and patient
  • Don’t try to be too friendly or informal with them
  • Don’t depend too much on anecdotal evidence, it reduces their confidence

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Joseph is

  • Ensuring that the product delivers ROI, cost-effective pricing and process compliance are very important for them.
  • Will you ever get a clear answer from Joseph

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Joseph move?

  • If they have the information that they need, they can move fast at making their decisions.
  • Can Joseph take some risk or not?

  • They can take some risk if they are confident that they have analyzed the circumstances well.


You And Joseph

Personality Compatibility


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