Joseph Harsch

Enthusiast
DISC Type : i

Director, Product Management Cisco Wholesale at Cisco

Middletown, Maryland, United States

Overview

Joseph Harsch is the Director of Product Management for Wholesale Webex & BroadWorks at Cisco, leveraging 20 years of experience in telecommunications and VoIP. An MBA graduate from The University of Dallas, colleagues describe him as a talented engineering leader who excels at project management and maximizing productivity.

Outside of work, Joseph has a clear passion for music, particularly the band Queen. He recently attended a meetup in the UK for fans of Brian Mays iconic "Red Special" guitar. He also appears to enjoy the energy and buzz of large industry events like Cisco Live.

He once found himself serendipitously staying in the same hotel as a fan convention for Queen guitarist Brian Mays handmade guitar.

Personality Overview

Story Driven

Consensus Focused

Amiable & Agreeable

Unlike D or C types, they are convinced more by stories and testimonials.  They agree with others often, so exercise caution when relying on their word. They prefer to build relationships rather than staying totally transactional.

Topics They Care About

Wholesale Collaboration
His current role is centered on Cisco's Wholesale Webex and BroadWorks products, and he actively engages with wholesale partners in Europe and other regions.
Unified Communications
A passionate advocate for VoIP and UC technologies, this has been a core specialty throughout his 20-year career at Cisco, BroadSoft, and Nortel.
Microsoft Integration
He recently highlighted Microsoft integration as a key collaboration demo at Cisco Live, indicating its strategic importance for his product line.

Media Appearances

Joseph has no verified media appearances

Work History

8-2021
Director, Product Management Cisco Wholesale at Cisco
2-2018 - 8-2021
Senior Product Manager at Cisco
7-2015 - 2-2018
Senior Director, Collaboration at BroadSoft
3-2010 - 7-2015
Director, Unified Communications and Business Solutions at BroadSoft
12-2008 - 3-2010
Director, Business Solutions at Nortel Networks

Education

1986 - 1990
BS from Tulane University
1993 - 1999
MBA from The University of Dallas

More Information

Social Presence :

Prographics :

Exp : 29 Location : Middletown, Maryland, United States Job Level : Mid-senior Designation : Director, Product Management Cisco Wholesale at Cisco
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Insights For Selling To Joseph

During A Call Or A Meeting

DO's

  • Refer to interesting customer testimonials and stress on great customer experience
  • Maintain high, positive energy and convey confidence
  • Speak from experience about success that the product has seen with other customers

DONT's

  • Don’t push them for a direct ‘no’, take lack of ‘yes’ as ‘no’ after some time
  • Don’t be too formal with them, they trust informality more
  • Don’t ask too many questions in one go, weave them into the flow

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Joseph is

  • Relationship and rapport are valuable for them, but so is proven product value.
  • Will you ever get a clear answer from Joseph

  • They probably won't say no directly.


Insights For Deal Planning

    How fast (or slow) will Joseph move?

  • They are not the ones to make fast decisions, even while they stay committed.
  • Can Joseph take some risk or not?

  • They can take some low-probability risks if needed.

You And Joseph

Personality Compatibility


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