Josh Goldberg

Examiner
DISC Type : cs

Customer Support, Team Lead - Billing and Payments at SimplePractice

Los Angeles Metropolitan Area, United States

Overview

Josh has no verified overview

Personality Overview

Process Oriented

Overcautious

Unexpressive

Being observant comes to them naturally.  The only way to convince them is by showing them examples and ample proof. They are heavily focused on quality and prefer doing things the right way, even if it takes time.

Topics They Care About

Josh has no verified topics they care about

Media Appearances

Josh has no verified media appearances

Work History

8-2025
Customer Support, Team Lead - Billing and Payments at SimplePractice
6-2022 - 8-2025
Senior Product Specialist - Billing & Payments at SimplePractice
5-2021 - 7-2022
Billing & Payments Specialist at SimplePractice
3-2019 - 10-2020
Regional Manager and Travel Guide at DuVine Cycling + Adventure Co.
10-2018 - 3-2019
Associate at Patagonia

Education

BS from University of Vermont
BA from University of Vermont

More Information

Social Presence :

Prographics :

Exp : 9 Location : Los Angeles Metropolitan Area, United States Job Level : Middle Designation : Customer Support, Team Lead - Billing and Payments at SimplePractice
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Insights For Selling To Josh

During A Call Or A Meeting

DO's

  • Spend time addressing concerns around risk and change, they will have them even if they don't express them
  • Expect them to be vague in response to your questions, ask firmly and pointedly
  • Ask them which other stakeholders would be important for this purchase decision

DONT's

  • Avoid getting into storytelling mode, especially when they ask specific questions
  • Don't use phrases like 'do not worry', 'i promise' etc.
  • Don't rely on relationship building even if they act pleasantly

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Josh is

  • Adoption by others is very important to them, followed by confidence in ROI.
  • Will you ever get a clear answer from Josh

  • They are unlikely to say no, it's better to stop yourself once you have exhausted all the options.

Insights For Deal Planning

    How fast (or slow) will Josh move?

  • They don't like to hasten, so their speed of decision-making may be slow.
  • Can Josh take some risk or not?

  • They have little willingness to take risks, and prefer making calculated decisions.

You And Josh

Personality Compatibility


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