Josh Kinney

Balancer
DISC Type : S

Customer Success Manager at Securly

Greater Asheville, United States

Overview

Josh is a Customer Success Manager at Securly, with a strong background in sales and customer success within the tech industry, previously at SentryOne. His experience is rooted in helping data professionals with performance monitoring solutions. He holds a Bachelors Degree from the University of North Carolina at Charlotte.

Based on his interests and past experiences, Josh appears to have an affinity for entrepreneurship and business media. His early career also suggests a potential interest in environmental causes and sustainability initiatives, showcasing a diverse range of passions outside of his core technology focus.

Unique fact: One of his first roles listed was as an "Eco Rep, " indicating an early interest in environmental representation or sustainability.

Personality Overview

Process-Oriented

Diplomatic

Empathetic

Even if it takes time, they prefer following the process.  They are comfortable taking a long term view. They are polite and respectful but practical.

Topics They Care About

Customer Success
His career progression shows a clear focus on customer success, holding this title at multiple companies and actively seeking roles in this specific field.
Database Performance
His previous role and shared content heavily focused on database performance monitoring, particularly for Microsoft data professionals and solutions like Azure.
EdTech Solutions
[Predicted] His current role at Securly, a company focused on K-12 student safety solutions, indicates a professional focus on the educational technology space.

Media Appearances

Josh has no verified media appearances

Work History

10-2020
Customer Success Manager at Securly
1-2020 - 7-2020
Customer Success Manager at SentryOne
4-2019 - 1-2020
Central Mid-Market Account Executive at SentryOne
1-2019 - 4-2019
Southeast Sales Associate at SentryOne
Eco Rep at Eco Reps

Education

2013 - 2016
Bachelor’s Degree from University of North Carolina at Charlotte

More Information

Social Presence :

Prographics :

Exp : 6 Location : Greater Asheville, United States Job Level : Middle Designation : Customer Success Manager at Securly
URL has been copied!

Insights For Selling To Josh

During A Call Or A Meeting

DO's

  • Actively address their concerns around change, risk, and acceptance by users
  • Be very observant about how they perceive the risk in the decision
  • Share information about the process and how it would address all concerns

DONT's

  • Do not sound very transactional, make extra effort to be genuinely interested
  • Don’t try to be overly social in the early interactions
  • Skip mentioning details that are confusing

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Josh is

  • Low-risk, adoption by others and strong collaterals matter the most to them.
  • Will you ever get a clear answer from Josh

  • They never like to say no directly, they postpone the decisions or just go silent.

Insights For Deal Planning

    How fast (or slow) will Josh move?

  • They can be very slow in making decisions.
  • Can Josh take some risk or not?

  • They are very likely to play it safe rather than taking risk.

You And Josh

Personality Compatibility


More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.