Josh Mustard

Commander
DISC Type : D

Chief Executive Officer & Board Member at Seismic LLC

Dublin, Ohio, United States

Overview

Josh Mustard is the Chief Executive Officer and a Board Member at Seismic LLC, leveraging over 20 years of experience in scaling managed services and technology businesses. An alumnus of The Wharton School and the University of Cincinnati, he excels in driving growth through customer success. Colleagues describe him as proactive, value-adding, and having a "can do" attitude.

Beyond his executive role, Josh is deeply involved in his community as the President of the Dublin Coffman Theater Boosters. He leads the strategic direction and fundraising efforts for the non-profit organization, supporting students and educators in the performing arts.

Unique fact: He holds certifications in "Customer Analytics for Growth Using Machine Learning, AI and Big Data" and "Executive Negotiation. "

Personality Overview

Risk-Taker

Very Quick

Strong-Willed

They put a lot of effort into ensuring personal success.  They do not care very much about building rapport or relationships. They like to stay in control of the negotiation or defining of the terms.

Topics They Care About

Scaling MSP Solutions
His career is centered on building and scaling managed services organizations by aligning customer experience with operational and financial performance.
Customer Success
His philosophy is that everything begins with the customer experience, focusing on outcomes, reliability, and value creation to drive retention and growth.
AI in Business
He has recently shared posts highlighting the importance of leveraging AI for business innovation while actively helping customers manage AI-related risks.

Media Appearances

Josh has no verified media appearances

Work History

9-2025
Chief Executive Officer & Board Member at Seismic LLC
5-2024
President at DUBLIN COFFMAN THEATER BOOSTERS
1-2025 - 9-2025
EVP, Managed Services at C1
5-2024 - 12-2024
SVP, Customer Success at C1
5-2023 - 4-2024
Vice President, Managed Services at Convergint

Education

2018 - 2020
General Management Program from The Wharton School
1995 - 1997
Bachelor of Science (BS) from University of Cincinnati

More Information

Social Presence :

Prographics :

Exp : 10 Location : Dublin, Ohio, United States Job Level : Leadership Designation : Chief Executive Officer & Board Member at Seismic LLC
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Insights For Selling To Josh

During A Call Or A Meeting

DO's

  • Make sure that you circle back fast on any action items, it wins their trust
  • Get to the point quickly instead of spending time doing small talk
  • Speak about competitive differentiation that your product offers

DONT's

  • Don't try too hard to forge relationships with them
  • Avoid being a storyteller and don’t try to oversell
  • Do not spend too much time focusing on product tech or features

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Josh is

  • Confidence in impact is paramount to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Josh

  • If they are not convinced, they will have no hesitation in telling you the same.

Insights For Deal Planning

    How fast (or slow) will Josh move?

  • If convinced, they can reach decisions quite fast.
  • Can Josh take some risk or not?

  • They do not shy away from taking risks, but can be quite binary about them.

You And Josh

Personality Compatibility


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