Juan Carlos Sanchez Santos

Sharpshooter
DISC Type : CD

Group CEO & Founder at ADN Revelstoke Contact Center

Puebla, Mexico

Overview

Juan Carlos Sanchez Santos is the Founder and CEO of ADN Revelstoke Contact Center, specializing in increasing sales and optimizing collections for businesses. Often described as strategic, analytical, and results-focused, he guarantees performance with strict penalty clauses. He holds a degree in Law from UPAEP.

As a serial entrepreneur who founded both a tech company and a chemical products SME, Juan Carlos shows diverse business interests. He is also actively involved in the local business community as a partner of COPARMEXPuebla, supporting inclusive economic development models in the region.

Unique fact: He holds a patent for a product named SPARAKEM gel, developed during a previous entrepreneurial venture.

Personality Overview

Thorough Evaluator

Fast But Analytical

Rigorous & Demanding

They do not care very much about building rapport or relationships.  They put a lot of effort into ensuring personal success. They prefer to move quickly, and expect the same from others.

Topics They Care About

Performance Guarantees
His business model is built on guaranteeing results for clients, offering the "most aggressive penalty clause in the market" if targets are not met.
Contact Center Tech
Recently sought a telephony provider with advanced geodynamic dialing capabilities, showing a focus on optimizing outbound campaign technology for his 200-seat call center.
SME Entrepreneurship
He has founded multiple businesses, including his current contact center and a prior company, CURAKEM México, demonstrating a passion for building ventures from the ground up.

Media Appearances

Juan has no verified media appearances

Work History

5-2021
Group CEO & Founder at ADN Revelstoke Contact Center
7-2017 - 5-2021
Gerente de operaciones at Connect@ Contact Center
3-2016 - 2-2019
Socio fundador at CURAKEM México
12-2016 - 7-2017
Director CC Reforma at TMS Call Center Puebla
11-2013 - 2-2016
Coordinador Sr. Ventas y Atención al cliente at Provident México

Education

2000 - 2004
Derecho from UPAEP

More Information

Social Presence :

Prographics :

Exp : 12 Location : Puebla, Mexico Job Level : Leadership Designation : Group CEO & Founder at ADN Revelstoke Contact Center
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Insights For Selling To Juan Carlos

During A Call Or A Meeting

DO's

  • When negotiating terms, help them build an impression that they are the ones calling the shots
  • Make sure that you circle back fast on any action items, it wins their trust
  • Objectively showcase the impact that your product creates

DONT's

  • Don’t take too much time in sending them information if they ask for any
  • Don’t focus on process and rules, give the impression of being a ‘gets it done’ person
  • Do not spend too much time focusing on product tech or features

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Juan Carlos is

  • Confidence in impact is paramount to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Juan Carlos

  • If they decide not to go ahead, they will say no without hesitation.

Insights For Deal Planning

    How fast (or slow) will Juan Carlos move?

  • If convinced, they can reach decisions quite fast.
  • Can Juan Carlos take some risk or not?

  • They do not shy away from taking risks, but can be quite binary about them.

You And Juan Carlos

Personality Compatibility


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