Juan Santana

Trailblazer
DISC Type : DI

Feature Team Lead at BMW of North America

Hackensack, New Jersey, United States

Overview

Juan Santana is an experienced manager at BMW of North America with a background in international banking and information technology. With an MBA from Monroe University, he has a proven track record of leading on-shore and off-shore teams, managing multi-million dollar budgets, and overseeing complex technical projects. Colleagues describe him as professional, intelligent, and dedicated.

Beyond his corporate role, Juan is passionate about education, serving as an Adjunct Professor at Monroe University where he teaches IT and database management. His personal philosophy is to treat others as you would want to be treated. He has a professional interest in companies like HCLTech and Toyota North America.

Unique fact: While a Vice President at Deutsche Bank, he managed a $9 million budget and frequently traveled to work with his teams in Bangalore, Tokyo, and London.

Personality Overview

Informal

Values Relationships

Charismatic

They will fight for you if they come to believe in you.  They are charming and can persuade others to support their decisions. They are more likely to accept new and exciting technologies.

Topics They Care About

Agile Project Management
Currently a Feature Team Lead within an agile/DevOps model and holds a certification for Agile for Product Owners.
Global Team Leadership
Managed development teams in both the US and India while at Deutsche Bank, demonstrating extensive experience with on-shore and off-shore collaboration.
Process Improvement
Lists CMMI (Capability Maturity Model Integration) as a specialty, indicating a focus on optimizing development processes and quality management.

Media Appearances

Juan has no verified media appearances

Work History

11-2024
Feature Team Lead at BMW of North America
11-2013 - 2-2025
Program Manager at BMW of North America
9-2009
Adjunct Professor at Monroe University
8-2004 - 11-2013
Vice President at Deutsche Bank
3-2003 - 8-2004
Consultant – System Architect Specialist at Deutsche Bank

Education

2005 - 2007
MBA from Monroe University
2000 - 2002
BBA from Monroe University

More Information

Social Presence :

Prographics :

Exp : 24 Location : Hackensack, New Jersey, United States Job Level : Senior Designation : Feature Team Lead at BMW of North America
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Insights For Selling To Juan

During A Call Or A Meeting

DO's

  • Address your competition clearly and confidently
  • Ask them for a lunch or coffee once some rapport has been established
  • Build a trustworthy relationship while keeping the product center-stage

DONT's

  • Don’t force involvement of other stakeholders unless it is critical
  • Avoid unnecessary negativity or slowness
  • Don’t hesitate from asking questions or pushing them, but take a friendly approach

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Juan is

  • Relationship and product conviction matter equally, followed by a sense of achievement.
  • Will you ever get a clear answer from Juan

  • If they are not convinced, they will say no though in a friendly way.

Insights For Deal Planning

    How fast (or slow) will Juan move?

  • They can reach decisions quickly if they develop trust and confidence in the product.
  • Can Juan take some risk or not?

  • If necessary, they will be ready to take risks.

You And Juan

Personality Compatibility


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