Julian Rickman

Collaborator
DISC Type : is

Head of Operations (South) at The Co-operative Group

Sutton Scotney, England, United Kingdom

Overview

Julian Rickman is a Divisional Operations Director at Coop Food, with a career spanning over two decades at the company. Described by others as a "first class retail leader", he excels at instigating operational excellence and creating a customer-centric culture. He studied Retail Marketing at The Manchester Metropolitan University.

He is passionate about community engagement, actively encouraging support for local volunteering and food share partnerships through his professional network. Julian also shows a personal interest in promoting healthier eating habits, especially for mobile workers.

Julian has dedicated his entire professional career, over 25 years, to the Co-op.

Personality Overview

Good Listener

Consensus Builder

Fair-minded

They are more likely to go for proven solutions.  Unlike D or C types, they are calm as well as friendly and can give the impression of being more receptive than they actually are. Win-win scenarios can appeal strongly to them.

Topics They Care About

Operational Excellence
Praised for his ability to improve store performance by implementing efficient processes while driving a coherent, customer-first culture.
Community Engagement
Actively promotes local volunteering and food share partnerships, demonstrating a strong commitment to Co-op's community-focused values.
Customer-Centric Culture
Focuses on enhancing the customer experience across all stores by leading and coaching his teams to prioritize customer needs.

Media Appearances

Julian has no verified media appearances

Work History

1-2023
Head of Operations (South) at The Co-operative Group
9-2004
Regional Operations Manager at Co-operative Food

Education

Julian has no verified education history

More Information

Social Presence :

Prographics :

Exp : 21 Location : Sutton Scotney, England, United Kingdom Job Level : Mid-senior Designation : Head of Operations (South) at The Co-operative Group
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Insights For Selling To Julian

During A Call Or A Meeting

DO's

  • Take time to make them feel comfortable before getting to the main pitch
  • Use phrases like ‘trust me when’, ‘your team will love’ etc.
  • Show them how they look good by making this decision

DONT's

  • Don’t give the impression of being unproven or risky
  • Don’t push them to make decisions very fast, let them take their time
  • Don’t sound very transactional

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Julian is

  • Relationships can sway their decisions, followed by the low risk and the presence of good evidence.
  • Will you ever get a clear answer from Julian

  • They are diplomatic when needed and rarely say no directly.

Insights For Deal Planning

    How fast (or slow) will Julian move?

  • Even if they are engaged and friendly, they can take their time to make decisions.
  • Can Julian take some risk or not?

  • They probably won’t put a lot at risk.

You And Julian

Personality Compatibility


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