Julie Rath in

Julie Rath

Enthusiast · DISC type i
Senior Vice President, Airport Operations at American Airlines
📍 Dallas-Fort Worth Metroplex, United States

Julie Rath is the Senior Vice President of Airport Operations at American Airlines, where she leads global airport operations and customer care. An alumna of St. Olaf College with an MBA from the UMN Carlson School of Management, she has held multiple executive roles focused on enhancing the customer journey.

Outside of aviation, Julie serves on the Board of Directors for Wings Financial Credit Union, where she has also acted as Secretary and Chairman of the Compensation Committee. This demonstrates her deep engagement with corporate governance and financial services, complementing her extensive operational experience at the airline.

She recently led an initiative to launch an automated tagging process for mobility devices, an industry-first aimed at improving the travel experience for customers with wheelchairs.

Read the full overview →
Experience
32 Years
Current Role
Senior Vice President, Airport Operations
Job Level
Leadership
Location
Dallas-Fort Worth Metroplex, United States
Personality Overview

How Julie shows up

Optimistic
Consensus Focused
Story Driven

Unlike D or C types, they are convinced more by stories and testimonials. They agree with others often, so exercise caution when relying on their word. They are more about building relationships than just cutting deals.

Priorities

Topics Julie cares about

Airport Operations
As SVP, she is responsible for American's global airport operations, including major infrastructure projects and operational readiness for peak travel seasons.
Customer Experience
Her career at American includes multiple VP roles focused on customer experience, loyalty, service recovery, and implementing new self-service tools for travelers.
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Career

Work history

10-2022
Senior Vice President, Airport Operations
American Airlines
1-2022 - 9-2022
Vice President, Customer Experience - AAdvantage, Digital, Marketing and Product Development
American Airlines
6-2020 - 12-2021
Vice President, Customer Experience & Reservations
American Airlines
3-2020
Board of Directors, Secretary
Wings Financial Credit Union
3-2020
Chairman, Compensation Committee
Wings Financial Credit Union
In the press

Media appearances

American Airlines expands boarding technology to more than 100 airports to support customers and team members this holiday season. Featured in American Airlines Newsroom
See now
American Airlines Reveals Summer Travel Preparations. Featured in NBC 5 DFW
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Education
2004 - 2006
MBA
UMN Carlson School of Management
1987 - 1991
BA
St. Olaf College
Social presence
in
Behavioral profile

DISC profile (public)

i

Influence (I)

Influence (I) reflects the degree to which a person prefers to work by influencing or persuading others. Those scoring high tend to be people oriented, motivated by social recognition and building relationships.

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