Julija Gelazis in

Julija Gelazis

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Senior Director, Patient & Family Experience at Seattle Children's
📍 Greater Seattle Area, United States

Julija Gelazis is a seasoned leader with over 20 years of experience in consulting and healthcare management, currently serving as the Senior Director of Patient & Family Experience at Seattle Childrens. Holding an MBA from the UW Foster School of Business, colleagues describe her as a wise, strong, and remarkable leader.

Beyond her professional life, Julija prioritizes personal rejuvenation and family. She once took a year-long sabbatical to travel, connect with loved ones, and get a puppy. She also publicly celebrates her familys achievements, showing pride in her nieces accomplishments.

Unique fact: Julija took a self-directed, year-long sabbatical to recharge, during which she traveled, got engaged and married, and added a puppy to her family.

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Experience
13 Years
Current Role
Senior Director, Patient & Family Experience
Job Level
Senior
Location
Greater Seattle Area, United States
Personality Overview

How Julija shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Julija cares about

Patient Experience
Her entire career and current senior director role at Seattle Children's are focused on improving the patient and family journey in healthcare settings.
Employee-Led CX
She believes that a positive customer experience and brand perception fundamentally begins with an organization's employee experience.
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Career

Work history

10-2020
Senior Director, Patient & Family Experience
Seattle Children's
8-2019 - 10-2020
Director, Experience Insights & Design
Seattle Children's
1-2019 - 7-2019
Management Consultant
PeopleFirm
12-2017 - 12-2018
Mid-Career Self-Directed Sabbatical
Me
8-2017 - 11-2017
Sr. Director, Retention Marketing
Kaiser Permanente
In the press

Media appearances

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Education
2001 - 2003
MBA
UW Foster School of Business
BA
Wesleyan University
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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