Julio Costa in

Julio Costa

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Customer Success Team Lead at isaac
📍 Brazil

Julio is a Customer Success Team Lead at isaac with a background in product management and operations at companies like G4 Educação and QuintoAndar. He holds a bachelors degree from the University of São Paulo and a certificate in Digital Product Leadership.

He is actively involved in building his team, frequently posting job openings for customer-facing roles at isaac.

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Experience
7 Years
Current Role
Customer Success Team Lead
Job Level
Middle
Location
Brazil
Personality Overview

How Julio shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Julio cares about

Customer Onboarding
His experience includes a senior analyst role in onboarding, and he hires for roles that serve as the primary contact for schools during their initial setup.
Team Building
Frequently posts on social media to actively recruit new analysts and customer service professionals for his team at isaac.
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Career

Work history

3-2024
Customer Success Team Lead
isaac
11-2022 - 3-2024
Senior Customer Success Analyst - Onboarding
isaac
2-2022 - 11-2022
Product Manager
G4 Educação
11-2021 - 2-2022
Product Analyst II
Serasa
11-2020 - 11-2021
Operations Team Lead
QuintoAndar
In the press

Media appearances

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Education
2017 - 2021
Bachelor's degree
USP - Universidade de São Paulo
1-2022 - 4-2022
Digital Product Leadership
Tera
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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