Sr. Manager, Customer Training & Creative Services, Global IDG Commercial Team at Lenovo
📍 Holly Springs, North Carolina, United States
Kacie Reading is a Senior Manager on Lenovos Global Commercial Team, where she leads customer training and creative services. Her career is marked by a focus on sales education and enhancing customer-centricity, particularly around AI solutions. A graduate of East Carolina Universitys College of Business, she has a proven history of leading high-performing, cross-functional teams.
She established her current role as part of a strategic reorganization, shifting focus from internal sales enablement to a broader customer training strategy.
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Experience
18 Years
Current Role
Sr. Manager, Customer Training & Creative Services, Global IDG Commercial Team
Job Level
Middle
Location
Holly Springs, North Carolina, United States
Personality Overview
How Kacie shows up
Enthusiastic
Imaginative
Big Picture Person
They are not always early adopters but can be pursuaded by leveraging strong relationships. They are friendly, approachable and love to make new connections. They are always positive and upbeat, so take their promises with a pinch of salt.
Priorities
Topics Kacie cares about
Customer-Centric Strategy
Established a new role as part of a strategic reorganization focused on enhancing customer centricity and expanding the scope of training from internal teams to customers.
Sales Enablement
Has extensive experience leading sales education teams and developing training programs that enhance the effectiveness of the salesforce.
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Career
Work history
7-2025
Sr. Manager, Customer Training & Creative Services, Global IDG Commercial Team
Influence (I) reflects the degree to which a person prefers to work by influencing or persuading others. Those scoring high tend to be people oriented, motivated by social recognition and building relationships.
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