Kacie Reading in

Kacie Reading

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Sr. Manager, Customer Training & Creative Services, Global IDG Commercial Team at Lenovo
📍 Holly Springs, North Carolina, United States

Kacie Reading is a Senior Manager on Lenovos Global Commercial Team, where she leads customer training and creative services. Her career is marked by a focus on sales education and enhancing customer-centricity, particularly around AI solutions. A graduate of East Carolina Universitys College of Business, she has a proven history of leading high-performing, cross-functional teams.

She established her current role as part of a strategic reorganization, shifting focus from internal sales enablement to a broader customer training strategy.

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Experience
18 Years
Current Role
Sr. Manager, Customer Training & Creative Services, Global IDG Commercial Team
Job Level
Middle
Location
Holly Springs, North Carolina, United States
Personality Overview

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Priorities

Topics Kacie cares about

Customer-Centric Strategy
Established a new role as part of a strategic reorganization focused on enhancing customer centricity and expanding the scope of training from internal teams to customers.
Sales Enablement
Has extensive experience leading sales education teams and developing training programs that enhance the effectiveness of the salesforce.
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Career

Work history

7-2025
Sr. Manager, Customer Training & Creative Services, Global IDG Commercial Team
Lenovo
8-2021 - 10-2025
Sr. Sales Education & Creative Services Manager, Global Product & Solution Education
Lenovo
11-2016 - 10-2021
E-Learning Project Manager/Team Lead, Lenovo Global Product Education
Lenovo
9-2014 - 9-2016
Sales Operations Specialist
SciQuest
2-2014 - 8-2014
Inside Sales Specialist
ChannelAdvisor
In the press

Media appearances

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Education
2003 - 2007
Bachelor of Science
East Carolina University - College of Business
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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